Absolute shambles I ordered 2 books for a birthday present they only had received one - they said the other one wasn't published until October 2023. Total incompetence as I went to Waterstones and bought it there. I'm still fighting for my refund as the member of staff at the store wasn't able to assist me and palmed me... read full comment
November 2022
The Post Office in here is a disaster. They closed the self-service at 1pm today, which is a busy time with customers on their lunch break. No explanation, just told to queue. All i wanted was two stamps for overseas. The queue did not move and i gave up as i felt i might succumb to old age. It's always the same. The person... read full comment
July 2021
This is a fairly good WHSmith, and is a decent size for a town like Newbury. It's all on one floor and has a Post Office at the back, which is theoretically a very handy layout.It's a shame that one of the members of staff insists on making rude and unnecessary comments every time I go in there, so I usually just stay away... read full comment
