December 2023 by Lynne Telfer
Easy parking outside. Not too busy at 16.30 on a Friday. Found what we were looking for ok.
December 2023 by Andy Hart
If you want stand and watch your life pass you by then use the click and collect service at Newbury, this has to be the most screwed up service I have ever had the misfortune of using, ended up getting my own trolley collecting my own items and then taking them to click and collect to stand in a queue of people also standing around waiting for there orders, don?t waste your time just go down the get your items yourself and then you can stand in the queue to pay this will be slow but not as slow as click and collect. So that was two hours of my life gone
December 2023 by Christinanaty1986 Dumitrescu
I ordered a shower raiser kit that was 75£ I only got the legs sent not the rest of the stuff! I have been to the shop 3 times in 8 weeks every time they said I?ll receive it I never did! I can?t recommend this place! Was our first time buying from here! What a mistake!
November 2023 by Steve Haynes
Click and collect is a joke. Nobody on the desk, waited 10 minutes to be served. I could have found my item on the shelf, queued and paid at the checkout in half the time.Maybe put a "ring for attention" bell ???
November 2022 by Ciprian Grecu
I've found the same products at a better value. Always clean and friendly service.
August 2022 by Mike Davies
Great range if products, good quality, fair prices, everything in stock, helpful staff, easy access and parking
May 2022 by Vanda Giles
I am disabled and have bad mobility issues. Losing my balance etc. i went to Wickes today to get some plants for hanging baskets. I use a trolley to help my balance. On going to trolley bay only the big ones you pull were there which I can?t manage there were 4-5 small ones right at the back that needed a pound coin. I struggled for about ten minutes to move the large ones to get to them. On paying at the till there was very few customers about one till only open and staff stood around chatting. I explained I was disabled and would have difficulty putting my trolley back as it required moving many of the large heavy ones. I asked if a member of staff could help me please. The assistant looked at me as if I was asking the earth. Replied just leave it at the front! I replied I need to obviously move them to put it back and get my pound back. To which he just shrugged and walked away from the till to carry on the conversation with two other assistants!! Having mobility issues is hard could one of them not just come out and helped me!!!
February 2022 by Steve Ward
Newbury Wickes is not a large outlet. However the staff are very Good and helpful
December 2021 by Cognomen Anonymous
It's Wickes they sell building stuff and probablya few more bits. They are sometimes cheaper and sometimes not, but I have always had good service and a friendly response from the staff so nothing really to say...?
December 2021 by Graham Reynolds
I?m a regular user for business but a great store with very helpful staff always well stocked
November 2021 by Terry Brown
Appalling, advice to anyone don?t buy a kitchen from Wickes , we are 2 months on from install with unfinished kitchen . We paid for install and the fitters are paid for 7 days work, they then down tools and disappear. Customer services and whole organisation abdicate from any aftercare service , numerous calls to customer services to escalate to complaint yet no response from any management despite promises of a call . Going to have to have to take it to media to get a response had enough sitting looking at an unfinished kitchen which we paid for 6 months earlier. Anyone thinking about Wickes don?t do it!
September 2021 by Mike Ananin
I checked this morning on the Web and there was Tarmac Paving Sand in stock. On visiting, I found none, but some other brand at twice the price. I needed three bags, so what the hell. I queued at the checkout, and waited patiently - just three in front. 25 minutes later I gave up and left. There is no excuse for such bad service. There were additional staff near the checkout who were busy ignoring the queue. Very poor!
July 2021 by Luke smith
Good quality products for reasonable prices. Apart from the add ons that you need can be expensive which is why we bought that elsewhere. Staff went above and beyond to help us.
July 2021 by Claire Ludlam
Cheapest place around for cement and post mix bags. Timber is a little pricey but also good for cement blocks and a few hand tools such as floats and grouting pads. Good selection of colour grouts too.
July 2021 by Sadie Ives
Easy to park and very helpful friendly staff. Reasonable prices too. Less busy than b&q which is why I prefer to shop here. Staff wearing face masks....thanks Wickes
