July 2023 by Mark Grist
Difficulty getting information all I got was automated artificial so called intelligence, I struggled & I use a computer regularly.God help the elderly to try & get in contact with a person as most don?t use or possess a smart phone
July 2023 by Andrew Lin
I would rather eat glass than come here again.
June 2023 by Chris Alder
Very hot inside no air conditioning
May 2023 by donna callaghan
Never enough staff. Had to wait 2 months for appt, only to find after half hour wait, the person we were booked to see had been given a different customer to see!Upon speaking to them, there was no acknowledgement we had waited so long, no apology. So angry, we will now move to another bank. Barclays are shockingly poor at any form of customer service or providing any basic banking service. They got one star as zero wasn't an option.
May 2023 by Da Chhyogel Sherpa
One of the worst customer service ever given. I asked them about the deduction of transaction automatically from my account. They just made a call to the fraud team and and left doing nothing which is not good one for permanent customers like us. There was not even a time to listen my opinions regarding the issue. So disappointed seeing the Indian lady staff. I won't be preferring this banking since today.
May 2023 by David Collins
This branch seems incapable of opening up on time. Every time I've used this branch they have opened late. 0/10 poor.
January 2023 by DTJ
Refused service as I arrived at 3:15pm on a Saturday by an Indian lady about 50 years old with grey streaks in her hair (name begins with P)?..No wonder there?s a 2.6 rating. Was for a credit card which was pre approved so now I shall go elsewhere
December 2022 by Daniel Bell
Refused service as I arrived at 3:15pm on a Saturday by an Indian lady about 50 years old with grey streaks in her hair (name begins with P)?..No wonder there?s a 2.6 rating. Was for a credit card which was pre approved so now I shall go elsewhere
November 2022 by Q Javed
One of the top 5 UK banks that still has afew physical branches scattered around the country. Friendly staff are always on hand to help with anything.
November 2022 by Richard Sipson
Long ques only 1 person serving at cash desk.. waited 15 minutes and had to walk
November 2022 by Yunus P Abdullah
Long waitsPatronisingUn clear signsCan't ask a simple questionWaste of time
October 2022 by Lee Smith
I visited this branch in order to change the personal details on my account. Staff were polite, informative & efficient, particularly Kimberley who went above and beyond to help me.
October 2022 by SC P
Useless. Automated machines don?t work, you go to put it in via a person and the till is closed. What use is having a store if no ones there to actually take money/ cheques? You can?t just rely on machines when they don?t even work
October 2022 by Scott C
Useless. Automated machines don?t work, you go to put it in via a person and the till is closed. What use is having a store if no ones there to actually take money/ cheques? You can?t just rely on machines when they don?t even work
August 2022 by Jean Pierre Kloppers
I went in to switch my main account to Barclays because the app said I needed to go into branch to do it. So I drove all the way in to a branch only to be told that I need to make an appointment with the soonest being 3 weeks away! No thanks