Purchased several sports items from here. Well managed store, reasonable price. Due to the impression of this store, Few years ago I visited Hudda City centre Decathlon and recently travelled more than 24 hours by bus to New Delhi’s Khelgaon branch all the way from Nepal. Loved its items.
Needed a replacement tent pole that I had broken. Tried to order one but the wrong one was delivered to the shop, the manager and shop floor assistants gave me one from the display tent. Great service - very happy. They were excellent and very understanding and went out of their way to help.
Purchased bike for my daughter in Reading store very poor experience staff at the till doesn't know what are they doing. Lady at the till told me the bike will be in store to collect on the next day and that they will email me with confirmation for collection. I have called the shop about 50 times went trough all options... read full comment