“I arrived fifteen minutes late yet they treated me with a gentle sense of humour, the first person who met me chuckled politely? when I gave him nothing but lame jokes to cover my tardiness.Then I met Kash who was again polite but I sensed genuinely interested, efficient and thoughtful as she took my details and administered tests - on my eyes.The next person, an Optometrist was much the same but slightly taller.They seemed busy, I had a little wait, then had a further assessment/test of my glaucoma...then more waiting - which was no hardship as I watched the Tv... the end of Loose Women' and the beginning of The Real Deal'. which was a real treat as we don't have Tv. at home.All in all they were all very nice and oozed care and professionalism. They left me with the literature and a projected bill - not as cheap as chips but the Optimax rate. I was not left in the dark.”
Doctors
“I arrived fifteen minutes late yet they treated me with a gentle sense of humour, the first person who met me chuckled politely? when I gave him nothing but lame jokes to cover my tardiness.Then I met Kash who was again polite but I sensed genuinely interested, efficient and thoughtful as she took my details and administered tests - on my eyes.The next person, an Optometrist was much the same but slightly taller.They seemed busy, I had a little wait, then had a further assessment/test of my glaucoma...then more waiting - which was no hardship as I watched the Tv... the end of Loose Women' and the beginning of The Real Deal'. which was a real treat as we don't have Tv. at home.All in all they were all very nice and oozed care and professionalism. They left me with the literature and a projected bill - not as cheap as chips but the Optimax rate. I was not left in the dark.”