January 2024 by Maame Ama
Horrible staff. They have no respect for any customers whatsoever. I support somebody. What a challenging behaviour.I went there today to collect some prescriptions, and one particular staff very fat lady, was always very, very rude. I'm not sure why she's got a job like that; she needs to be fired. It is unprofessional. She has no training whatsoever. She does that every single time. We go there to pick up our medication, very unprofessional
December 2023 by Fred Chapman
What an awful experience. This branch brings all chemists stores a bad reputation. Thankfully, I don't have to return to this store. The counter staff were so disrespectful of customers personal information, raising their voices aggressively challenging those who have medical exemption, not checking details with patients before handing over medication. Apparently, I am " stupid" and an inconvenience for attending the chemist after being referred by 111.If you are brave enough to enter this dragons den, be prepared for insults and insensitivity. I also felt empathetic towards the pharmacist, they obviously didn't like how he operates the branch, or takes phone calls etc. I felt so insulted and humiliated I left without seeing the pharmacist. I respect the work and the value of pharmacists, they do an amazing job, however, I suggest trying an alternative if you are unwell or need help from the NHS but can't get to see a doctor and have to play the game.
November 2023 by Muhammed Shahzad
Very bad behaviour staff ignoring customers. Staff untrained. I gone for flue and covd vaccination but waiting no body to attend I'm going to officially complain
November 2023 by Sarah Vickery
People in there have not got a clue ?
November 2023 by Rob Bootle
Really helpful and considerate staff.
May 2023 by Cindy Wrapson
Really helpful pharmacist. When I had already tried a number of pharmacies to fulfil my prescription with no luck, the pharmacist here suggested where might have stocks of what I was looking for. She was right and my search was over! Nowhere else I had tried even attempted to help, they just gave the "computer says no" response. So thank you for taking the time to help.
April 2023 by Linda Edwards
Very helpful. No Complaints whatsoever
January 2023 by Dom Rys
Used to be good here but now it?s a poor service. Lady at till sour faced and impolite, ignoring customers while faffing with paperwork, process is so disorganised with little baskets everywhere to sort things out yet still running around like headless chickens trying to find stuff. As bad as it is now, it?s still probably one of the best in this area ?
December 2022 by Viktorija Lu.
No service , no polite, to slow and horrible
November 2022 by Slawomir Wankowski
Pathetic slow service, they running around making only wind...
October 2022 by Tiffany Player
For the main staff I would give it a 5 star rating ?? But because its got slower and when the main staff are off you get temererery ones in they can be rude to everyone who walks in so that they want to go to a different pharmacy all together this is why I dropped my star rating.
August 2022 by Barry Purley
No sensistivity at all. Shouting people addresses and medical conditions in front of each other. No one wearing masks or any sanitizer but they?ve got signs asking only 3 people to come in. How does this make sense?
August 2022 by S V
No sensistivity at all. Shouting people addresses and medical conditions in front of each other. No one wearing masks or any sanitizer but they?ve got signs asking only 3 people to come in. How does this make sense?
January 2022 by Robbie Bear 0101
The staff here are proper little Angels as they overcome, angry customers, impatient ones too, and not forgetting the rude and downright insensitive people and thru it all they smile, share a joke and laugh a lot - - when allowed. Number one chemist in Reading.Exceptional Empathetic, Caring Staff
October 2021 by Miss Monica
Only one young lady who's rude, and was unkind to my autistic child who went through the counter. I guess she doesn't like people with special needs and does not care about their needs.
