January 2024 by Robbie Rogan
Sandra was absolutely fantastic and went completely above and beyond to help us and ensure we left happy. A huge asset to the Reading store and H.Samuel!
December 2023 by Alice H
Robert and Diana from Reading branch changed a watch strap for us with lots of care and persistence. Result was very successful.
December 2023 by Zainab P
Can?t put in to words how great the customer service was from Sandra yesterday. She was ever so kind and catered to the needs of me and my husband. Thank you so much Sandra.
December 2023 by Abdul mohammed
H Samuel supervisor Sandra gave me such a good service when I came into the store to get my watch fixed. Because of this good service I have purchased a smart watch after that and in the future I am willing to visit the Reading store to continue making purchases and I will recommend to my friends and family. Thank you so much Sandra. A great example on how to provide the best customer service. Farhan
December 2023 by Girish Srinivasan
Excellent customer service from H Samuel. From the moment I walked in, I was made to feel valued and important. I was looked after by Sandra who is very professional and courteous.Thank you!
December 2023 by Kathryn Williams
Sandra was very friendly and helpful. My boyfriend is very happy with his new watch.
December 2023 by Dee Dee
Nice watches and very affordable, great service from Ibrahim today just bought a G shock Love it
December 2023 by Alinapetito
Ibrahim was very helpful and helped me with my choice in buying a watch, thank you!
December 2023 by Wendy Taylor
Sandra was really helpful nothing was too much trouble as I am a very indecisive customer and takes ages choosing. Thank you
December 2023 by Jingru Yun
Anu Assistant manager Reading store, offers me a very good shopping experience!
December 2023 by Duane Wyllie
Was told by customer services to pop in to get something resized and collect part of my order that was not sent out when the stores not even open
December 2023 by Kane Millard-Tyler
Thank you Sandra for making the repair of a damaged product quick and easy!
December 2023 by darren tidbury
Sandra did a wonderful job.Thank you ?
December 2023 by Pedro Fernandes
Lovely service in a nicely refurbished store.
December 2023 by Luke Grifferty
Lovely customer service from the assistant manager today !
