March 2024 by Vishal Patel
BE AWAREI been to store for my e bike part lcd display unit for carrera vengeanceThey cost me a part price for that is bike value 20% and that?s without fitting.N when I asked further and asked it?s like you are saying bin old and the person said yes bin it. This is not way to treat customers.I will never going back to Halfords after this.
March 2024 by Siena Fernandes
Went to the counter in Halfords reading and was told that I'm next in the queue that was at 4:30 pm for a 10 point check but unfortunately it is 5:30 pm right now and I'm still waiting. Hopefully they will remember that I am waiting outside and won't keep me for another hour. Very disappointed. I went to check and was told that the only colleague that can do the car check is on the phone and that I had to wait another 10 mins. I'm absolutely disgusted. Unfortunately you cannot give 0 stars, you are forced to give a minimum of 1.
February 2024 by Oliver Butler
Absolutely useless - pre-ordered click and collect - told order was ready but actually only half the order was ready. Sent us to another Halfords to get the other half. Loads of surly teenagers and hopeless management. Go elsewhere.
February 2024 by John Alcock
Bought front windscreen wipers and had them fitted by Halfords staff, who let the drivers side blade arm drop on to the bonnet. When I got home I discovered a chip on the bonnet. Not happy.
February 2024 by Katie Glanville
Very rude stuff and not helpful
February 2024 by Steve Parker
Great service
February 2024 by DavidTodd Todd
Excellent Service. Pre-booked Battery Fit at Store. Work carriedout on time and good price.
February 2024 by Richard Jansen
Albeit that one of the technicians who was supposed to service my bike let the Team and me (the Customer) down- I have nonetheless given a 5* rating for the following reason: on discovering that one of his staff had not performed in the way that perhaps he should have, the Manager took over and serviced the bike himself to 'right a wrong'. The sign of a 'good' Manager/Management is not how he/she performs in the everyday running of his/her Dept but what action he/she takes when things go wrong and corrects it! This Manager through is actions stood up to the plate and won back the confidence and respect of the Customer (me). Also I should mention his Assistants Ali and John both of whom showed great tact and Cusomer Focus and the willingness to engage and help in an awkward situation. It is important, as 'front liners' that they too be recognised for the part they played.
February 2024 by Fay Elsey
The service you receive from Nigel for your bike is excellent. I have had various problems with my gears and he just says he will do it now Great
February 2024 by jennifer Clarke
I had a battery fitted in my car, absolutely first class to the Supervisor..Miss j Clarke
February 2024 by Alfie Agosto V2
Great experience with fixing our bike! The guy was super friendly, quick, informational and all for such a great price!
February 2024 by Tom Rush
The daily duty manager was fantastic with fitting my bulbs. I had to get back to Devon urgently and he went above and beyond to get me on my way. He was dealing with an impatient delivery driver and a very inexperienced staff member, whilst opening up the store.He quickly took charge by delegating instore tasks whilst he fitted my bulbs.Many thanks
February 2024 by Andy Binnie
Needed oil for my car Ali was brilliant he was so helpful polite and listened to my needs also set me up with a halfords card which I was so happy will visit again
February 2024 by Deeh Petrikas
Great shop and super friendly staff.I am a returning customer and all the staff have always been really good, friendly and helpful. Simon in particular has been very professional and I hope this review gets to the management as when people do work really hard - this needs to be appreciated. Well done. I genuinely look forward to coming back there soon. Thank you all.
February 2024 by Jason S
Staff more interested in there problems than customers
