December 2023 by Lyn Burrell
Quick professional service. Friendly staff. Good advice offered when asked for
July 2023 by sean newton
Bank is a joke get fed up of waiting to be served get more tills or get more staff
May 2023 by Taran Tung
All staff are very nice polite
April 2023 by Phil Reading
Worst Halifax branch I?ve ever been in. Rude staff too busy talking to help. When I said I was thinking about moving to a different bank one staff member said ?ok, no problem? then went back to talking to her colleague!
February 2023 by Roger Shaw
Drove to Haliax in Reading, just to show change of address (Council Tax bill). After waiting half hour, I left. Surely one of the two employees welcoming people could have taken copy of my docs? It's NOT "a people thing"!
February 2023 by Captain Flameheart
Opened two different accounts here was offered an appointment on Friday but met Samuel who sorted me out the same day he is very polite,funny and kind always love seeing any of the team here but he is one of the ones that makes my day everytime
January 2023 by Saihou J
Very helpful staff and friendly environment.
January 2023 by Youngest
Very helpful staff and friendly environment.
December 2022 by jallow saikou
Very helpful staff and friendly environment.
November 2022 by Mohamed Samim
Friendly and helpful staff. I have been with Halifax for almost 15 years. Reading branch staffs are very helpful
October 2022 by yinyer corozo
I gave one star but this bank really doesn't deserve any, my daughter money was stolen from this bank and they did not care about it. Also, that happened to my daughter's friend during these last months.Unacceptable.
October 2022 by Helen Cairns
Went in for first time in 2 years to change type of account having had a letter from them. Utterly unhelpful staff. Went with my husband and had all the info advised in their letter. Could not be seen. Will be moving account away.
September 2022 by Katya Belousova
Me and my husband had a fantastic service arranging the mortgage from David Kellow from Halifax Reading branch. He was very attentive and giving complete answers to our questions, he was very fast, professional and efficient. We had an amazing experience. Thanks a lot David, you are an excellent professional.
August 2022 by Richard Skegg
Used to be a good bank, now hardly any branches, the ones they have are seldom open and their online banking is abysmal. Go somewhere else, they are a shadow of their old selves.
May 2022 by S V
Abysmal use of resources having the filtering person at the front who basically makes things more inefficient. Most of the time this person is utilised about 50%. Why not train them up and use another person behind the counter where needed?
