Hardware Stores in Reading, Berkshire

“Efficient and friendly as always. Click and collect I was in and out of the door in under 60 seconds, Gone in 60 seconds?. Best price around for the items I wanted. Always impressed by the speed and friendliness of staff here”

“I came into your premises as I had a few queries about products and prices. I was very impressed with a young man called Luke who was very knowledgeable and spent time to explain differences in products and prices and even gave me information that was relevant and I didnt realise I needed to consider!Even better, was the fact that he treated me with respect and not like a silly woman! Very polite and helpful and a great asset to your company.”

“I dropped in on the off chance that they might have spare tiles from a discontinued Regal range, which I had purchased from the Oxford Road store the week before. I was pleasantly surprised by the exceptional service provided by Pauline. Although they didn’t have the tiles in stock, she swiftly and efficiently located matching tiles at the Slough store. Pauline ensured the batch and sizes were precise and even arranged to have them reserved for me. I will definitely return when we decide on the wall tiles we need.”

“Joyce was extremely helpful in getting me setup with a trade point account. She was patient and very sweet. The drill set I wanted wasn’t on the shelf, probably as it’s on a good deal so she let me buy the display set which was extremely helpful! Everyone I spoke to in store gave great customer service and advice. All round pleasant shopping trip ??”

“I want tools & DIY supplies, they have them, it's fast and prices are very reasonable! Staff in the reading store appear to be pretty knowledgeable too”

“Davina (Dave) and the team always provide exemplary customer service. Several times I popped in over the last fortnight they helped solve any queries, refunds and purchases. Everyone is enthusiastic there and has a great sense of humour. Give them a payrise and make sure its more than inflation!”

“Always helpful. Have not had a problem with any of the Reading branches. Staff are always friendly. Free tea and coffee for tradesmen is very welcome. Good range of products and new app works very well.”

“Extremely happy from the range of tiles to the customer service both were excellent. All staff was very helpful when needing assistance. Found the whole process from searching for the perfect tile to ordering them was smooth and easy.”

“Good trade prices on materials but quality is lacking, especially in timber unless your building a banana boat. Had a number of orders messed up from different branches and hardware can be brought much cheaper from other stores.”

“What an absolute delight, collected a part on Monday and was greeted with a beautiful welcoming smile from the lady servicing in the morning, what a change this made to the day, thank you!”