January 2024 by Reaux Kaya
Despite the advert they don?t actually serve anything plant based. Staff are also just uninterested and not really bothered
December 2023 by Samara Carmella
Very disappointed! I took my meal back into the branch to show them that I had a hair on my chicken, the lady took it back of house and then a man brought it back out without the hair on it. They then proceeded to act as if I was lying about the hair, when I had showed the lady beforehand the hair on my chicken. I did not want a refund nor did I want to have my meal replaced, I wanted to inform them that they are selling meals that are unhygienic! They are very rude and have terrible service. I will not be going there again.
December 2023 by Adam Frazer
The slowest drive through ever. Avoid!!! 30 mins to be asked for food. We couldn't leave as we were stuck in the Drive through.They said "we have no staff"We said "put up a sign saying just that so people know that they'd have to wait"They said "people will get more angry"Pfffff. What a ridiculously stupid thing to say. Almost assuming that we're robots and have no understanding of the English language and we'll just accept what he says.Understandably, we left when we could.We have had food from there before and the quality is pretty low too so all in all not a great location.
December 2023 by Sion Williams
Dry bun, the fries have changed and you now pay for BBQ sauce. I nearly fainted when my burger meal came to a tenner.
December 2023 by Sunny Patel
Horrible experience. Ordered 3 piece variety meal. Missing one pc of chicken and the fries.The Nepalese looking lady who served me (had glasses) seemed angry to be at work. Which I care less about than my fries.Literally do not care about your food.Even if you have to wait and hold up the cars behind you. Check your order is entirely there.When you have nitwits like this working this is on the customer (to then finds out when he gets home)
December 2023 by Holly Devon
Ordered 2 meals from this restaurant this evening, which was delivered by Uber eats (without any fuss).When my order arrived (nearly £30 worth!!) KFC had swapped the corn on the cob for coleslaw, and they hadn?t even included the gravy pot which I paid extra for!Not impressed in the slightest, and I will never be ordering from this KFC again.
November 2023 by Bel Denney
the staf wouldnt help when couldnt oder food using the self servies there was no one in shop i have blue light on my app it wouldnt work. then i asked for cups to have with botle of drink 3 times before i got
November 2023 by Jas Kundhi
The service is a bit slow, got some of my order wrong even though we repeated it. The hygiene in the restaurant isn?t unkept and not cleaned even though there was plenty of staff.Dietary restrictions: I requested a special order and the staff member had to confirm with 3 people before she could put the order through and it was a simple request.
November 2023 by c0xty
You can get hepatitis just walking in....even a stable is cleaner than that so called restaurant....food everywhere on the floors, used issues all the tables are greasy and filthy....Walked in...got out immediately!!!!Stay away!!!!!!
September 2023 by Anders Flurenschimer
Not a good experience, food undercooked and unseasoned. Soggy limp chips. Rubbish everywhere and it wasn't even that busy.
August 2023 by Madhawa B
Although the tables were empty, we couldn?t even find a single table which is clean enough to sit down. Few rubbish bags were kept near the bin area. Staff needs to be more concern about cleaning the places tidy. I?ve been to more busier KFC?s, but way better when it comes to cleanliness.
August 2023 by aqib kapre
I had a truly unpleasant experience at KFC. The woman handling the food said she was unwell, and she even wiped her nose without washing her hands before serving me. I requested her to wash her hands, but she refused and instead opted to wear gloves. Unfortunately, this did not make me feel any better, as I explicitly asked her to clean her hands. After that uncomfortable encounter, I decided to eat the food regardless. However, when I went to wash my hands, I was horrified to find feces on the floor of the restroom. It was absolutely disgusting, and I have no intention of ever going back there again.Melina needs sacking
August 2023 by Bharat Tailor
Food was fine but restaurant very messy - bins overflowing, trays left on tables etc.
August 2023 by Remmon Nashed
If you are paying by cash and not using the ordering machines, they basically ignore you, I have 30 minutes lunch breaks, wasted 20 minutes being ignored by the staff! I walked out as I was just wasting my break.Very poor customer service!Didn't even Acknowledged that I was standing there.
August 2023 by liz johnston
Over the year's with covid it has got worse in this KFC restaurant, last 2 visits we was missing items but didn't find out till home so couldn't do anything about it. Today when we got home with the mighty bucket for one, it was a shock to open the box and the most smallest bits of chicken 2 drumsticks 2 very small fillets and 2 very small hot wings and we was charged £9.99 for that, the place was dirty, bins all over flowing, many tables dirty, we ordered Pepsi max and got a watermelon flavour drink without being told, we will be using Shinfield KFC now.
