October 2023 by Robert Moller
Excellent packing and considering the volume and weight, a speedy and reasonably priced service.
October 2023 by Tim Fry
This particular Mail Boxes did really well packing and sending my items.They stand out from other branches of the same company, who services have been amateurish at best, and negligent at worst.Well done MBE Reading!
October 2023 by James Carpenter
Used these guys for my wedding orders of service. Very impressed with how quickly they got it sorted! Excellent customer service.
October 2023 by Nicola Kenworthy
Another quick turnaround with the usual efficiency and quality. Never disappointed.
August 2023 by Ricky SanJuliano
DO NOT USE THIS AS A DROP OFF LOCATION FOR ANY OF YOUR PARCELS.I can not comment on this business practices outside of the drop off collection service it provides. However, on this I can.In my opinion they are running a scam. When you pay for a parcel delivery service with a drop off service included online and print the postage label, as far as I understand it, this is the sum agreed for that service. Total.Each major parcel delivery service has a drop off locator on its website. This was the first time I have used Mail Boxes. Etc as the drop off location. And THIS IS THE FIRST TIME I HAVE EVER BEEN TOLD THAT I HAVE TO PAY AN ADDITIONAL £5 FEE TO HAVE FED EX, OR FOR ANY OTHER PARCEL COURIER, COLLECT THE PARCEL FROM THE DROP OFF.This is not advertised, mentioned, forewarned on the window outside the business where it offers these services. And NOWHWERE is it mentioned when booking, choosing and paying for the delivery of a parcel with the courier company directly. And nowhere else that I know of, and I have used many, does any drop off location charge you to then have you parcel collected from them. This is a hostage situation imposed by scrupulous business practices to make money off the needs of others. Either pay the £5 or don?t get your parcel collected.The member of staff will tell you that it is that they need to pay the courier service to collect the parcel. I have spoken to Fed Ex and they personally assure me that this is not the case. And if was the case, why don?t other independent business drop off locations impose the same fee. And why is it NEVER stated on any of the booking forms for the hundreds of parcels I have sent and dropped off before, or even in this case.So, you decide. Honest business, or scrupulous practices to pray on the needs of others?I have reported this scam to the Trading Standards. And have opened a case with Visa via my bank for being forced to pay further money for a service I had already paid for;You should report a business to Trading Standards if they sold you something:? you didn?t want to buy - for example, they put pressure on you ? Absolutely, otherwise my prepaid parcel would be going home with me and not reach the recipient.? they weren?t clear about the price or added on extra costs - for example, they advertised theatre ticket prices without booking fees ? This was not a charge mentioned anywhere until you walk in to drop off parcel.
June 2023 by James Denny
MBE Reading have been consistently brilliant in the near decade I?ve been using them and this order was no different. Thanks team, will be back.
December 2022 by Nancy Robinson
Staff very professional and helpful. My only suggestion might be to offer the option of a slightly slower delivery method, as the postage cost was truly monumental. Truly. This does not reflect on the staff - they have no control over postage prices.
December 2022 by John Walton
They wanted to charge me £5 to drop off a FedEx parcel I?d already paid for directly online
October 2022 by Cyber Intelligence House Sales
Fast service resulting in just what I needed
October 2022 by Geoffrey West
Excellent service, very efficient friendly staff.
October 2022 by Adil Rasheed
prompt response and great work done as requested.
February 2022 by Annie Gilmour
MBE at Reading University are friendly, helpful and professional. The printing was done quickly and efficiently.
October 2021 by Robert Davies
Their postal courier services are very expensive, cheaper to book direct! But Flabia's customer service was excellent. I bought 2 FedEx boxes in the end.
September 2021 by Rafal Telka
Very professional service. I sent my document online and got it printed on the same day. My dad also received a great help from Mail Boxes team with sending a parcel abroad under the new Brexit rules. I strongly recommend this place!
June 2021 by Cj
Wonderful experience with MBE Reading. I purchased a necklace using an online platform in the UK. MBE picked it up, shipped it very quickly! I live in the US and received my necklace within a few days.
