December 2023 by Rajkishora Nayak
Enjoyed salads from here.
January 2023 by Andy B
Went to buy a meal deal I normally do elsewhere but not here. Then went back with items included in the meal deal but still wanted more. So, if my own conspiracy theory is correct, M&S bank on shoppers buying multiple items and not checking the meal deal discounts. Disgraceful!!
April 2022 by sd0977 berks
Lovely little store, very clean and tidy and fully stocked. Staff are always friendly and helpful.
January 2022 by John Weathers
Long queue which just proved its popular
November 2021 by rvic007uk
Had a nice green bit with benches to eat, a choice of places to grab food and clean toilets and plenty of parking
August 2021 by andybU9197TV
Called in for KFC on way home, order screen was very dirty, when order arrived (takeaway) and was opened in car. completely over cooked, messy and 11 chips! Put it straight in the bin without attempting to even taste it. The chicken was DARK brown. surely the timers on the fryers mean this can not be over cooked.
August 2021 by Steve M
Burger King: I couldn?t find the type of drink I wanted with our meals from the automatic screens so I waited at a till (with a screen) to ask if I could order it. The staff plain ignored me (avoiding eye contact) for 10 minutes, until I called out to them. They said I was standing at the wrong (but identical) till. When I moved to the correct till they continued to ignore me for a further 5 minutes before serving me. WHSmiths: During the same visit my wife went to buy a drink from WHSmiths, there was a queue at the till (she was paying with cash) the second assistant was nearby but busying herself with shelf stacking. The customer in front of my wife had problems with paying and needed to put something back (the queue had got even longer by then) the second assistant disappeared through a door! In both cases the shops may have been understaff and the existing staff overworked, but they were demonstrating their frustration by being completely uncooperative.
August 2021 by Chris I
Smoothie 500ml in the sandwiches section is £2.25. With the milk and juice, 750ml of the same stuff is £2. There can be no other justification for this other than fleecing their customers. And to think this shop has a good reputation!
August 2021 by Dr Uma Ema
Well, they don't have a great range of products. But the necessary things are available. The stuffs were extremely helpful. The shopfloor layout and marking helps to find certain things easily. The cleaning standards were very high. ?
August 2021 by B G B
Not what I expect when visiting an M&S. No staff evident. Hot drinks machine with no milk. I understand it's an extraordinary time but I expected one staff member who could help. Food still good quality.
August 2021 by Brenda Manning
Always a good experience to shop here. Good food and really helpful staff.
July 2021 by ColinF1364
Called at the East bound services. Waited at Costa counter 10 p.m. for ages. Eventually spotted 2 staff sitting out back just chatting. Asked if they were still serving and said closed at half past. Went back to counter and waited for nearly 10 minutes before giving up and going to Burger King to get a drink. They had almost finished and choice was limited. The Costa staff appeared just after 10.30 and then decided to serve another couple who had just arrived. The building generally looked uncared for and cleaning tables etc. almost non-existant. Won't be stopping here again out of choice!
June 2021 by FPG2014
Stopped for a coffee and snack. Sat at general table and was stunned that not once did I see staff with a disinfectant spray + cleaning cloth. Absolutely no effort whatsoever made to comply with country wide rules on hygiene. Tables sticky, crumbs all over - had to take our food outside but still fearful of the general standards. Our local cafes rush in to wipe and spray as soon as a party vacates. It's not rocket science.
June 2021 by James Bowen
It?s a motorway services.
February 2021 by Donnaharvey22
I dont normally stop at service stations but I was held up because of a accident so called in to Reading moto East london direction . I called into WHS to buy a sandwich and was pleased to see a assistant cleaning shelves near the sandwich area . I was looking at the sandwiches and he politely asked if he could assist . I had got my sandwich when he explained the meal deal . What i liked was that although very enthusiastic and jolly he was never pushy . He walked in front to show me a more extensive range of drinks where he asked his colleague to show me the drink selection he was also polite Overall a very pleasant and enjoyable experience. After been served offered me discount voucher to costa which i was surprised how he was willing to explain how i use it as i thought originally i could get it from a high st costa. I decided after i got my drink i would send a message to your head office . I called back into smiths to get his name . So a big thank you to Ian for his pleasant greeting in hard times and his colleague. Unfortunately using the moto site was to much so had to use tripadvisor so hop they get this message.
