January 2024 by Darren Lee
Went into Reading today and was met by Amit. The service we received was 5 star! Extremely friendly, answered all our questions, made sure we understood everything and made it a pleasure to visit the branch.Thanks for the excellent service.The service was so good, my wife was raving about it to team members in Halifax (which we visited after), and got no where near the same experience in there.
August 2023 by Jim Nutley
Went down to Reading to open a new Flexi saver account and get advice on transferring funds from two existing accounts.We were helped by a lovely lady named Polly ,who gave out written instructions to carry out the transaction.Both my wife and I have been members for over 30 years and really appreciate dealing with experienced PEOPLE...hopefully Nationwide will continue maintaining high st branches and not be tempted into the unrewarding experience of exclusively online banking!
July 2023 by M Amin Amin
National-wide very good service and staff also helpful and very reliable.
June 2023 by Michelle Geater
There nice and friendly staff so helpful
April 2023 by James Cross
I never thought I'd leave a 5 star review for a bank branch until now, my experience here was really lovely. The staff were very helpful and friendly, and everything inside was laid out so nicely.
April 2023 by Ethan Coffey
The staff here are really nice and couldn?t do more to help
March 2022 by harry
The only bank on the high street that was closed. After waiting a month for a card that never came I went to town to draw money out of the branch and they weren't even ope due to the storm. Although every other bank and shop managed to open. Their only saving grace was the man on the phone. He was wonderfully helpful hit other than him its been terrible service.
January 2022 by Reza Rajabpour
Poor response and lack of coordination among employees in requesting documents to open an account I am very dissatisfied
July 2021 by Anne Bourne
The people were helpful and friendly
July 2021 by Kevin Adams
Very good service
July 2021 by Samina Sharmin
They provide Excellent Customer Service. The new design of the branch is very attractive. Happy with everything so far with Nationwide
July 2021 by Carol Wright
Made very welcome on entry. I had a slightly more complex enquiry that needed some attention and it was dealt with immediately, and very professionally and efficiently.
July 2021 by Patricia Murtagh
I just done long shift and they were closing and the manager let me in. Thank you so much your life saver.
September 2020 by Mas Hassan
A very well managed Bank with very helpful and welcoming staffs. The customer service is of the highest standard.
July 2020 by Will TM
There is a horrible woman at the front with a very bad attitude. She isn't helpful at all and when speaks she patronised the custmors. Terrible experience!