February 2024 by Howard P
Good facilities and great staff. Can get quite crowded at peak times.
February 2024 by Mo Issam
I take my children swimming once a week, and it takes me 20 minutes to connect to their Wi-Fi, I have to go through their sign-in form. It?s a useless system. Please consider addressing this problem.
February 2024 by Alonso Aymone de Almeida Schmidt
Quite a good gym, I love the classes they offer - great instructors. The only reason I gave 4 starts instead of 5 is that they miss some equipment in the gym, especially when a few are out of order. Also, not every bicycle shows RPM for the spinning classes. With just a bit more of maintenance it would then be 10/10, but it is definitely not bad.
January 2024 by Jack Avery
I?ve been using this Nuffield Gym for over 12 months now, and have to say, I?ve had minimal problems. The gym is tidy and clean and has ample equipment for a good workout.The pool, sauna and steam room are brill and have more than sufficient opening times.The only downside is the equipment and gym as a whole requires an upgrade to be line with the Nuffield Newbury set-up. We pay the same membership but have a much lesser offer in terms of resources. When I first joined I was told the refresh would be happening by Summer 23. It?s now Jan 24 and there appears to be no signs on change. An update from management would be ideal.
December 2023 by alvin Jose
Just found out they only clean the sauna once a month. Ewww. Fix up please
October 2023 by DaDa
Shame there is no option to score zero, this gym is a joke (assome other reviewers already said).Staff members not willing to help and leave the reception unattended most of the time! Complains about old rusty equipments are, spinning bikes not working, classes with no music as stereo breaks as often as it rains are a waist of time! Members are paying a gym membership and in return money should get invested to refurbish the gym and at least have some modern equipments and spinning bikes working! It is a total rip off! Saturday 7th October attended a spinning class and I was lucky to get a functional spinning bike (80% of them are broken) and 5 minutes into the session the stereo decided to stop working resulting in a remaining 40 minutes spinning session with no music! Absolutly absurd! I went to complain in the middle of the class and guess what? No one came to check, member of staff seated in the sofas having a coffeeand completely ignore me! The worst gym I ever paid a membership for in my entire life! Unless you are desperate and have no choice PLEASE AVOID JOYING this gym and PAYING for it as nothing gets fixed EVER!!
October 2023 by StarDan
Very Expensive for the quality of service and for what the gym offers, poor classes (only one evening Yoga class per week and only one good instructor for spinning classes, the rest of the instructors seem to be making you a favour only by showing up!). I and my husband recently joined and we feel we had better work out classes while at home during the pandemic!Coming for Virgin Active where I was a member for many years I thought this was the closest to it in this area but I was very wrong, the only good thing about this gym is the parking space and one instructor! The rest could be upgraded including the instructors! The showers are so old and the lockers still have a key you need to carry with you in the gym and leave the membership card inside (which gets forgotten when you leave)!Member of staff friendly at times but overall they could make a better effort! I am definitely considering ending my membership as this gym is definitely not making my money worth!The gym equipment is so old and mostly rusty, probably 15 years+. The changing room are also so so old with lockers that lock with membership card and a key...they are notmaintained at all with dirty toilets.
October 2023 by Florella Fernandes
The swim instructors are so good and friendly, so they get a Five star ??Giving a 2 star for the Center as the swimming pool is always so cold, makes you feel sick!
September 2023 by RITA D'ARCY-IRVINE
My first visit to this establishment left me very disappointed.The staff members customer service that I encountered was non existent.I was basically pointed to the direction of the facilities. On reiterating that I had not been or used the equipment before, I was informed to read the instructions!!On reaching the top of the stairs to the gym I was left to it. I noticed some out of order signs on some of the equipment.To play it safe & not cause myself unnecessary injury. I used the treadmill & cross trainer, a very boring workout was had
August 2023 by Daniel Fitzgerald
Excellent gym! Staff are always friendly and supportive.Shout out to Marek - top PT who is passionate about getting the best results for his clients. He got me back on track this year - after being out of training for months. Reach out to him, you won?t regret it.
August 2023 by Oskar
I am deeply disappointed with my experience at this establishment. The pool has been in a terrible state for over a month - cloudy, dirty water, and a lower than usual temperature. Despite being assured that the water is safe to swim in, it's simply not enjoyable. To top it off, the membership price remains unchanged. Unacceptable. I expect better maintenance and value for my money. Regrettably, I can not recommend this place for their swimming pool until significant improvements are made.
June 2023 by Angelika Rymaszewska
Without any notice to members they decided not to open or close like at 5PM today - bank holiday Monday.This place is becoming a bad joke, staff more and more unpleasant and cant even get the service I paid for. I will be cancelling my direct debit today!
May 2023 by C&G T
Average gym at best.Equipment is average; 4-5 cardio machines always out of action, today I counted 7 in total? they have 4 tv?s in the main gym, only 2 are ever on, they advertise tv and entertainment through the cardio machines, it never works!Staff are ok but doesn?t have the most welcoming feel?There is only one full set of weights for the whole gym? oh and even the main gym clock had stopped!Surely it?s just the basic things?!
May 2023 by Helen Hollock
Pool constantly cold and not nice to swim in - the heating element keeps on breaking down. Lockers / most don?t work. The security gate doesn?t always work. New Womens showers are nice.
January 2023 by Jorden Teunissen
I was hesitant to visit this fitness center due to the negative reviews I had seen online, but I'm glad I gave it a chance. The staff were all friendly and helpful, and I never encountered a single rude member of staff. The equipment was clean and in good working condition, and the changing rooms were also kept clean. I was surprised to read reviews complaining of dirt, as every time I visited there were at least two cleaners walking around. The group lessons were led by passionate and knowledgeable staff, and there was always at least one member of staff available to give advice and guidance in the gym. Additionally, I received a free training schedule after consulting with an instructor. Overall, I had a great experience at this fitness center and would recommend it to others
