February 2024 by Onlooker 251
Great service & friendly Staff.
October 2023 by Michael Jones
What an absolute delight, collected a part on Monday and was greeted with a beautiful welcoming smile from the lady servicing in the morning, what a change this made to the day, thank you!
October 2023 by steven mann
Order two hand dryers was told they would be there by 12 midday did not receive a text or anything telling me the order had been abandoned ended up having to go there to be told the order had benign abandon as there was a mistake on system and none left in stock
September 2023 by Dre
Rosie gives the most amazing services. Screwfix i really hope you show your appreciation to her in the form of pay and progression she is a true asset to your company
August 2023 by Shotokhan
Excellent customer service from Warren and Kerry. Highly recommend
June 2023 by Chris Alder
Very quick service using the sign in service for click and collect
May 2023 by ellie andrews
I was sent in by someone to get their items, and both the lady at the door and the man on the till were very helpful and made the whole process very easy.
May 2023 by Átilla Barros
Good prices but helpless (and rude) people.
April 2023 by Remesh Gurung
Went this morning very poor service. Yes we might not have proper knowledge about the product but it doesn?t mean they need to get fussy. Will never shop again.
April 2023 by Noor Shirazi
Really pleased with the quality of service I received today from Andy @ Screwfix Reading Hyperion Way. I had a big order of socket and switches which he managed to sort out despite a glitch in their IT system. Very pleased, 5 star for his customer service.
April 2023 by Neha Ghei
Always helpful staff and knowledgeable. Will go out of their way to help you and give great advice on general DIY jobs! Big thank you to the whole of the Reading Store!
February 2023 by LP Property Services
Great service, fast and reliable thanks guys
January 2023 by Mateusz Nowak
Personel sklepu naprawd? bardzo si? martwili az do takiego stopnia ze wezwali policj?, a policja wybi?a mi szybe. Personel jest bardzo nie mi?y, dla obcokrajowców, uwa?ajcie jak przyje?d?acie do sklepu bo mo?ecie pozby? si? szyb. Sklep b?dzie poci?gni?ty o odszkodowanie za wyrz?dzone szkody materialne, a tak ?e za opó?nion? dostaw? towaru, a tak ?e za straty finansowe która ponios?a firma transportowa, uniemo?liwiaj?c ci??arówce dalszej pracy.
January 2023 by Rory Cantellow
Screwfix on Hyperion Way is one of their standard stores. Handy and well priced for DIY and trade. Extensive catalogue of products. Been a few times and the staff are friendly and helpful. Gotta love the tiny pencils for filling in the request slips - it?s iconic!
October 2022 by NM Reading, UK
I needed a toilet part. I kept ordering online but they would not fit, because the parts descriptions did not provide crucial dimensions information. Yesterday I visited Screwfix, Hyperion Way, Reading. The gentleman at the counter said I had to make an order online on the tablets at the entrance. I explained my difficulty and his response was "what can I do, I cannot help, I don't know the dimensions anymore than what you see on the screen ...". That meant I would have had to order and buy all the various part/s available, and then return any or all which did not fit. I left the shop.As I returned to my car I saw, around the corner, another DIY/plumbing parts store. The elderly gentleman at the counter there told me he understood exactly my predicament as there are many sizes on the market for various types of toilet cisterns. He looked it up on his machine, went into the shop, brought out the parts, we both measured the one that would fit, and I bought it. It took all of 5 minutes. I returned home and fitted it. I am grateful to the kind gentleman for his patience and helpfulness; I think younger people can learn from some of us who are "old school".2 star for Screwfix, as however good they may be, which they are; they are not helpful to those who may not be DIY specialists.
