March 2024 by glencia Hamilton
Recent eye test here.Good staff / customer interaction. Explained results of the eye tests.Listened to my concerns about my eyes.Good advice given regarding eye care.Very happy with the appointment.
February 2024 by Nabeel R
I recently had the pleasure of experiencing excellent service at Specsaver.The professionalism and attention to detail exhibited by the staff were truly commendable. From the comprehensive eye examination to the personalized assistance in selecting the perfect frames, every step was marked by expertise and care. The optician demonstrated a deep knowledge of their field, patiently answering all my queries and ensuring I felt comfortable throughout the entire process. highly recommended to anyone seeking top-notch eye care and a positive customer experience.
February 2024 by Catrin Smith
A bit slow but ok
February 2024 by mark andrews
Have been going for years but the customer service has really gone downhill. The front of house is a shambles. The eye test was excellent but everything else from the moment I walked in I felt like they were doing me a favour by being there. The store is very cramped and I?m sure that they overbooked. They have cancelled several of my appointments in the past. Sometimes mentioning staff shortages. Such a pity because it is so convenient for me as a location.
December 2023 by J
A really good optician. The staff are highly professional, friendly, and always attentive. Nothing is too much trouble. Service with a smile. The store itself is presented well, clean and inviting. There is free parking outside.
December 2023 by Joanne Preston
Friendly, helpful staff. Great customer service. They make the whole process easy to understand and stressfree.
November 2023 by Zen Review
Had an audiology appointment at Shinfield Rd branch. Audiologist lacked empathy and diagnostic skills. He did not help me effectively with problems I was having with hearing aids Specsavers privately supplied. I listed all the issues on a follow up feedback email from Specsavers but nobody has come back to resolve.
October 2023 by Tall Victoria The Goddess (Nell?s Giantess)
Love Specsavers they always have the Best Deals on Glasses, like Buy one get one Free, & Free Reaction's
October 2023 by Darren Millard
Good customer service, and everything explained in detail, staff couldn't do enough.
August 2023 by Pete White
Compared to my previous Vision Express this store has superb customer service
July 2023 by Ben Kennington
This branch of Specsavers is consistently excellent in both friendliness and in professional knowledge and service. They are good at rectifying problems too.
July 2023 by Daniel Davies
Had excellent customer service whenever visiting for contacts lens appointment
July 2023 by melinda deak
Professional friendly staff they always make sure my children's need are met.
June 2023 by heidi Parker
Everytime I been in specsavers they been kind and helpful
June 2023 by christine oneill
These can be hit and miss as you can get confused when asking for bifocal prescription sunglasses without any lines or half moons ,yet they do advertise it , they should properly state online that maybe its only for progressive lenses far,middle and near . Staff nice some need a bit more training than others .not a bad selection of glasses on the whole .
