December 2023 by Ian Harvey
Great service and friendly staff ?
October 2023 by Miss B
No correspondence, asked for a picture before they left the store, asked if they had been delivered, no reply on both occasions. When you are spending $120 on flowers from overseas, you expect better service.
August 2023 by James Singleton
Amazing, friendly service, went in ad hoc to get a buttonhole, done for me in 20 mins, was shown what flower and how it would look like, the girl was so helpful and accommodating. Great place, HIGHLY RECOMMENDED. Thankyou
July 2023 by Stéphanie Martin
Such a nice and lovely boutique. I recommande this store if you have any occasions to offert à flowers. Go with thé closed eyes .
June 2023 by Susan Harriss
Picked up flowers and balloon today. Order pink, yellow and white in a basket. Received flowers in a brown box with tatty pink ribbon and dead flower in the front and very little coloured. Immediately complained and lady said the peony wasn't dead just not opened yet and offered to put them in a basket which was the size of a dessert dish. Replaced flower with another which also did not look much better. AVOID
June 2023 by Fern Ioannou
Absolutely beautiful, I loved my flowers. The people were so kind, 100% getting flowers from the village florist again!
April 2023 by Daisy Cook
Ordered a bouquet from here yesterday, and they couldn?t have been more perfect, the flowers were absolutely gorgeous and arranged in an absolutely beautiful way. Every time a friend asks where they should get any flowers from i only say the village florist. Customer service is great and they will always give you the best advice and help you with your orders and what?s best for you. Thank you so much Lisa and the ladies you?re wonderful and the most lovely staff!!
April 2023 by Laura Stokesy
Went not too long ago just have a look at some flowers as recently moved into a new house and wanted something to spruce up the house, I was blown away by how friendly all the staff were and how beautiful the flowers were , they also have some lovely garden stuff and just some beautiful trinkets that I ended up purchasing for my boyfriends mum which she adored. I will definitely be sending my boyfriend there next time he?s in the dog house to get me some lovely flowers !
April 2023 by Stefan Knight
Couldn't ask for a better bunch of flowers, the missus would stunned with what she received. Customer service was second to none and easy to deal with, defiantly will be using again.
April 2023 by HOC
Terrible experience here. Picked up Mother?s Day flowers and purchased the grand size could have found better looking quality flowers if I?d have picked weeds out of my local park meanwhile being charged extortionate prices. The Lisa woman that owns the shop is what I can only describe as a Horrible dragon who intimidates her own staff that seem to work hard? honestly never met such a horrible woman in every sense. Feel sorry for the staff
April 2023 by Heidi Sharpe
I ordered on 13th March for flowers to be delivered for mother's day weekend. I received a confirmation email but the flowers didn't arrive. I then realised the cost of the flowers had been refunded to my bank account. I received no call or email to say there was a problem with the order so I obviously thought all was fine. As there was no contact I had no time to order a replacement through another company so my mother-in-law had no gift on mother's day. I have sent two emails since to ask why the order wasn't fulfilled but have had no reply. This is terrible customer service and I will never use this company again.
March 2023 by Holly OConnor
Terrible experience here. Picked up Mother?s Day flowers and purchased the grand size could have found better looking quality flowers if I?d have picked weeds out of my local park meanwhile being charged extortionate prices. The Lisa woman that owns the shop is what I can only describe as a Horrible dragon who intimidates her own staff that seem to work hard? honestly never met such a horrible woman in every sense. Feel sorry for the staff
March 2023 by Mel Hart
Lovely service and fast delivery. Flowers are lovely. Will use again.
February 2023 by Sue Baker
Flowers delivered 5.20pm. Shop told us this morning delivery until 6pm. WRONG website says 5pm. No customer service. Offered more flowers, why when I already have 1 doz red roses. Their excuse they were busy. GET MORE DELIVERY DRIVERS. IF YOU CAN'T COPE. Didn't offer delivery charge refund either.Ps. If you think the flowers make up for your rude behaviour they don't
February 2023 by Tom Webb
cant recommend the village florist highly enough always friendly and nothing is ever too much trouble. Best florist in Berkshire.
