September 2023 by Jay Jones
I had an appointment at the opticians. They were all welcoming, friendly, kind and helpful.I was assisted by Maya who was supportive in helping me select the right kind of frames that suit my face shape and the style and preference that I was looking for.I had a great morning at the opticians and I would recommend you visit this store too.Kind regardsJudith
August 2023 by Pauline Morcombe
Warm welcome. Very relaxed and friendly. Test itself conducted nice and slowly. Everything was explained. Given all options when choosing frames.
August 2023 by Steph
Staff welcoming and friendlyIt would be good if staff allowed customers time to browse at leisure for new frames.Felt some pressure to choose quickly
May 2023 by Callum Richardson
The staff were very welcoming and knowledgeable. Although the space was limited, all tests were carried out professionally and in a timely manner. Overall it exceeded my expectations!
April 2023 by John East
Very nice peopleVery thoroughExcellent service Very happy
April 2023 by Donna Donna
I had an eye test on 24th March 2023 .The optometrist Ametoj Singh didn't pay to much atension on what I ?ed about my vizion ,The scann wasn't very clear for my left eye and he ?ed is going to repet the scann .He also told me is going to give me eye dropsuri becouse I told him I have dry eyes .After he did the wall exam for my eyes he transfer me to a girl outside for glases . I have to mention I have problem with my left eye to see far away and can afect my driving. This girl (I don't know the name ) give me glases just for reading . The optometrist didn't care any more about me anymore after hi transfer me to this girl ,he didn't repet the scan like he told me and he didn't give any prescripsion for eye drops . I am really desipointed about this tratament and I just ask my self what about all the people wich they go there and pay for this pore service and actually they are paying for this optometrist mistakes to get the wrong prescription for glases . I intend to go to the hist level to do this complaint .If he doesn"t care about people this optometrist dosn't deserve this job . Im going to attach a foto with his name and I hope people they going to avoid this optometrist .
February 2023 by Amelia Parsons
All of the staff were very friendly and helpful.
November 2022 by Calmeta Beisly
Very quick service I had an appointment on Monday and recieved my glasses in Thursday.The staff were friendly and approachable.
November 2022 by Ewa Sasadopoulou
The worst place I've been waiting for my daughter glasses. 3 weeks and the glasses are still gone, and after I asked for a refund, I went elsewhere and bought glasses that the child has to pick up within 10 days
November 2022 by Perfectly Normal
Always use the vision express in reading tesco. Portman road. Truly because its local but in reality they are all so kind patient helpful and lovely. Thanks again. Marc lewis
November 2022 by Emlyn Price
Updating my previous review. Just had my Contact lenses upgraded and they are superb! Distance and reading with a minor change. Thank you Ali!!! Excellent service!
November 2022 by Nicola Patten
The optometrist I saw was brilliant (I didn't catch his name but it says K. Farooqi on my prescription), he really put me at ease about some things I was concerned about and took the time to explain things in a way I could understand. I felt like he definitely cared about my individual case and wasn't just going through the motions - thoroughly recommend this opticians!
November 2022 by Leisha Wicks
Wonderful service! Staff are very friendly and welcoming. Appointment ran on time and they were very thorough and understanding. Would highly recommend
November 2022 by Sylvia Jamfi
Each and everyone there was very friendly and I was really pleased most especially with the optometrist as he treated me with patience and absolute respect. I would love to go back whenever possible as my day ended up really good because I left in high spirit that morning. Thank y?all for making it possible.
November 2021 by Sean Gallagher
Very good - Lots of times available to book in my eye test - Arrived a little bit early but was seen to straight away - excellent service and they were not pushy trying to oversell additional products - Overall fantastic experience and can't wait for the call to go and collect my glasses so that I stop banging into things :)
