October 2023 by Michelle McCarthy
Tracey was really so helpful when I was choosing glasses. She's warm, friendly and knowledgeable. She gives great advice and she's exceptional on aftercare when I have needed to have my verifocals adjusted. Very pleased with the Pangbourne shop, and thanks especially to Tracey.
September 2023 by Tracey Banahan
Very helpful checking my eye after an injury previously treated by eye casualty
September 2023 by Jayne Sturge
The staff are always super helpful and polite
August 2023 by Penny Sarjeant
All the staff can't be more helpful and attentive. I visited the store the other day as the lens on my glasses had come out. Not only did Tia fix them but she re fitted them and then cleaned them for me.Excellent service from all of you.
June 2023 by Richard Stone
Excellent service as always from Elizabeth, Margaret & rest of the team
June 2023 by Gordon Patterson
Tia repaired my broken glasses perfectly. She was friendly, professional and expert in bringing my glasses back to life! Thank you for your excellent service.
June 2023 by Sally Hunt
Great Optician, Ms Mistry. All staff very helpful and attentive. Good range of glasses and competitive prices. Excellent.
June 2023 by Jane Hillier
Look no further if you want amazing customer service. Big shout out for both of the ladies named Tia. Went above and beyond and then back again.
May 2023 by Debbie Deacon
Always the nicest people to help you throu a worrying time with your eyesight. Professional polite and friendly. Thank you.
April 2023 by Anette Louange
Fantastic service! Staff were very welcoming, very pleasant and very helpful. Thank you.
April 2023 by Anne Aiken
Superb service. All the staff are friendly, patient and caring. Cleanliness is paramount and all Covid rules ardently followed. I would recommend this opticians to anyone. Truly a credit to Vision Express.
December 2022 by puffintoo
Friendly and very helpful. A pleasure to visit.
July 2022 by ce bo
Tried to speak to someone buy phone. Made several calls but the phone was never answered. Drove to the permises and a notice said it was short staffed. A message on the phone would have been better customer service.I was returning reaction glasses that were not fit for purpose because of the glare. They are being replaced with the new version. I couldn't pick a colour as there were no samples. Not impressed.
July 2022 by Louise Anderson
The best aspect is I have total confidence in the optician. Elizabeth is thorough and helpful.
July 2022 by N Bal4
Great service from Tracy absolutely brillant! Have just gone back for an eye test and new glasses. Great service all round. Tracy yet again gave outstanding customer service. Thank you so much ?
