February 2024 by Sonia Polden
Excellent jewellers who take pride in their work and who have a passion for what they do. They resized a precious John Donald ring for me - they were professional from the outset, explaining what they would do and how, they were quicker than I expected and even polished the ring so it looked fabulous when I went to collect it. And the price was very reasonable! I was really happy with the service I received, thank you.
September 2023 by Lindy Wightman
Always find staff at Waltons helpful and happy with work carried out.
July 2023 by Nicki
I had a bracelet repaired that is very sentimental to me, absolutely fantastic work, to the point I had tears in my eyes! Thankyou so much
December 2022 by Ells Marie
I took a necklace back to be cleaned and fixed and it has came back like brand new! Lots of great advice also.
April 2022 by Lindsey Morrell Jones
Took my wedding and engagement ring in to be resized after years of then being too tight. Absolutely fantastic service, rings look amazing and fit perfectly. Highly recommend.
January 2022 by Alex Mackenzie
Repaired solid gold 1936 Cyma. Watch. Add Trustworthy to list.
October 2021 by smithy952
Took 2 items into their shop to be serviced and cleaned some time last year...returned to the shop on the collection date to be told the items were not authenticI have since taken the items to 3 other jewellers and all three have confirmed the items are in fact authenticHow strange
August 2021 by Krystyna Ward
I have experienced rudeness in the past from one assignment but I put it behind me.This time it started when I took in a pearl necklace to be restrung.I picked it up and it looked fine, even commenting that the clasp looked sparkly.When I got home I found they were not cleaned to my liking.I phoned to check that a clean was included in the service,and was told yes ,I was told that they would need to see the pearls before anything could be done.I thanked her and said I would return which I did shortly afterwards. After showing her my necklace she took them to the back of the shop when I heard the jeweller say "if it's the necklace I'm thinking of" (I knew then that he was upset). To my mind he had an intimidating manner, very much like a bully.He was on the defense straight away, no greeting. The necklace was Very dirty and had to be soaked and scrubbed, and the string fell apart, when I pointed out that they were to be restrung anyway,he came back at me with each pearl had to be re-drilled and did I know how long a job like that takes? It's a free service,if anymore time was spent on them an extra charge would have been made.I did say that if someone had explained I would have understood,then I was given a lecture then about pearls should be restrung every three years.I did point out I brought them at an auction.I don't like confrontation and in my feeble state I said that I could use a brush and clean them myself,he said yes and went back to his workshop,no goodbye and thank you for your business.I was left in the shop with his young assistant who didn't say a word.I turned round and left the shop with my tail between my legs feeling humiliated.How dare I take my necklace back. Before lockdown I came in the shop for advice on how to clean my pearls & was told the best way was to have them restrung and the pearls would be cleaned as well.Nobody told me if the pearls were too dirty and took too long the job would be abandoned.I wasn't given the opportunity to pay the extra cost. Customer service is the act of providing support to both prospective and existing customers I would advise customers to check any work done closely.May 2021
May 2021 by Elaine Thomson
I?ve just collected a refurbished ring that belonged to my grandmother and has sat in a drawer for thirty years. It was in a sorry state when I handed it in.
I am absolutely delighted -it?s beautiful- and can?t wait to wear it as my ?something old? on my wedding day.
Thank you to Chris. Highly recommend this fantastic business.
May 2021 by Elaine Thomson Sharkey
I?ve just collected a refurbished ring that belonged to my grandmother and has sat in a drawer for thirty years. It was in a sorry state when I handed it in.
I am absolutely delighted -it?s beautiful- and can?t wait to wear it as my ?something old? on my wedding day.
Thank you to Chris. Highly recommend this fantastic business.
May 2021 by James Turner
They did a fantastic job on the ring repair and resizing, all for a reasonable price and quick turnaround. Friendly and professional service. I would recommend.
March 2021 by CA W
Mr Walton is a highly skilled and experienced jeweller. I had a ring made from scratch, working loosely from a photo, I couldn't be happier with it and the cost was very reasonable This was my second purchase from Waltons, having had another ring made 18years ago. Both are treasured. Highly recommend.
March 2021 by Nick Tenconi
Great service. Pukka job. Value and experience.Can actually communicate and treats you with respect. Understands he?s dealing with your prize possessions. Highly recommended.
September 2020 by Mas Hassan
Great service at the great jewellers. The staffs are very helpful and knowledgeable and provide an excellent and quick service.
September 2020 by Mrs Poku
Great exprtise reasonable price and quick return. No job too small or big...they helped fixed some very special earing that kept breaking and my grandmothers clock. Very friendly staff. Would deff recommend and Im deff a returning customer.
