February 2024 by Lynda Hayward
Terrible service. Don't answer the phone and although you wait the 2 days for prescriptions, they are never ready. Unfortunately, most people have to use this pharmacy but they are not providing a service
January 2024 by Andy Dobson (Amd63)
Have no issues with the Staff, they have a lot to deal with especially rude, ignorant,abusive customers and patients...the issues are not their fault, its the system and the limited time they're allowed to deal with prescriptions that usually come in as a batch of 50+ at a time, this on top of prescriptions that a patient brings in and the bloody annoying issue that Methadone and Needle patients have to be given priority, God that really winds me up. Remember that the Pharmacist is also having to be a GP because your Surgery can't or won't deal with you face to face. Before you ask, no I don't work in a chemist but I did work in retail for 20 years, I'm realistic and I challenge anyone to spend a day in their shoes.....I guarantee you won't last a whole shift after you've spent a couple of hours being spoken too in the way many folk talk to them . Pharmacies used to be paid 22p to dispense every prescription but this government of ours cut that to 15p and that meant the work force had to be reduced to cover the loss of income .
January 2024 by Pece Tosevski
Too slow service, wasting customers time without apologies.
December 2023 by Ben Potter
The staff are great but there?s clearly a huge issue with the systems they use. It takes up to an hour every week to get served despite picking up the same thing. It evens takes a long wait to be told they don?t have your prescription.Annoyingly while waiting patiently other customers stroll in and get served almost immediately despite coming in after. It feels like if you are quiet and polite you wait longer while the rude people get seen to quickly.I had to return three times this week, one trip took an hour to walk there and back but was pointless as there was nothing to collect despite being told it would be ready. I lost half a days pay waiting here this month and had to take a day off work to collect after two other joyless trips. No idea why regular prescriptions aren?t pre prepared or why some people are made to wait while others aren?t for the same medications.
November 2023 by Kamran Ali
Very bad service got told that my medication will be delivered next day waited all day when I phoned in the evening they didn't pick up and tried again keep coming as line busy Very bad
November 2023 by happy SYGkids
Worst at it's best. If I can only give you zero. Can you speed up a bit. Was ask to come back for collection in the afternoon but when collection time you will make us wait more than an hour. You just push us to our limit. No wonder people just loose their patience. Kindly improve your system.
August 2023 by Onur Yilmaz
This place is an absolute disaster! The reviews have already pointed out their incompetence, but I'm taking it further by filing a complaint with the Council tomorrow. The staff is incredibly rude, disgustingly racist, and clueless about being a pharmacist or running a pharmacy. They should win a nationwide 'Most Awful Pharmacy Award' without a doubt. I regretfully give them a pathetic 1-star rating, which they don't even deserve.If this was the last pharmacy in all of England, I'd rather drive to Scotland! Avoid at all costs!
April 2023 by Piotr Skala
Very rude and racist staff as always. Never helpful and got timeto chat between other employers instead of looking after customer service. Worst chemistry ever been to
March 2023 by Steve Abram
Worst chemists ever, some of the staff are very rude especially the new counter assistant, and as for getting the correct medicines, good luck
February 2023 by T Williams
Award for most useless pharmacy goes to this place.
January 2023 by Daniel Khatri
Staff are so unfriendlyI have been waiting for 1and half hourAfter given my Prescription but no one has come and ask me anything!I waited and waited till the store closes!I ask one of the staff behind counter even she not said come back tomorrow
December 2022 by Yvonne Lawson
Website for today (Tuesday 27th Dec ) says open and current status showed open?but went over and shutters down. Someone should get their info right when putting details on their site. Waste of time!
November 2022 by Carla
Worst pharmacy and staff. They made me wait as they were chatting about booking flights. When one of them finally made the time to come serve me the other came call her to come check something. Unbelievable. There were 4 members of staff there. I will look into making a formal complaint as it's not the first time this lot of same member of staff do this.
November 2022 by Carol Hendry
The staff are very friendly and helpful.
June 2022 by N D
Worst pharmacy ever. Make sure you check your prescription as multiple people have been given wrong prescription which could be life threatening. Since a certain member of staff has left, prescriptions take ages to get, queues always formed outside. These staff take forever to get a prescription done. The staff member that left used to get through prescriptions quickly. Slow slow incompetent staff !
