October 2023 by ?YED ?SMAN
Poor Service. I m writing review on behalf of my sister she given parcel to dhl for delivery and its been month delay we want return now my sister got children's and a baby to look after and she is going through Anxiety but they don't bother to make a return making it complicated. Looking for some professional and a decent person who really can help.
October 2023 by Peter Gregory
First they sent me to a place miles away which refused to accept my parcel. I find one in town so of it goes. They then tell me they cant find the delivery place (which they have delivered to many times before) and ask me to put them in touch with the people. I do this very promplty but they say I told them to return the parcel to me. I never spoke to them and the emails I sent asked them to deliver. They then charge me £30 to return the parcel to me threatening to destroy it if I dont pay. This is the worst delivery experience of my life. Their claims about good service are a joke.
October 2023 by Tim Pearce
The staff are so helpful and I go out of my way to go here for that reason. So kind and thoughtful
October 2023 by Umer Jalil
Good service & a big setup. Supportive team
September 2023 by Mike Stone
Good people, resulting in an impressive, market leading operation.
August 2023 by Gurpreet Singh
I ordered two guess handbags.Unfortunately all guess parcel come with dhl.I received delivery yesterday.I received already opened package and driver steal one handbag.he put it down parcel and ring on my door.I opened and he said here is your parcel take photo and quickely gone.when i picked my parcel is already opened and ine handbag is missing.I complained to dhl they said I can?t do anything call guess.i have proof of video when i picked my parcel.really a very bad experience with dhl.if you ordered something please check don?t go with dhl.they steal your item and after said we can?t do anything.
August 2023 by kahing li
very helpful, they helped me to get my parcel promptly.
June 2023 by Robert Denham
Excellent friendly professional service from the service centre.
December 2022 by Lily
It was difficult to contact them at first to enquire about a late delivery but they worked hard to ensure the luggage was delivered in time for Christmas.
December 2022 by Razhan Ahmad
One of the best Customer Experience services that I have had ever with DHL. Mrs. Minjit was very friendly and helpful. Well done DHL for having such a wonderful staff.
December 2022 by Miklos Muzik
DHL is in my heart. Top service, top place. Always.
November 2022 by The Gateway
Fantastic customer service always go the extra mile and leave me feeling confident my shipment will be safely delivered.
October 2022 by Maho Sido
The most awful service! DHL's website is a shambles! It's called DHL Express however it appears now that it is going to take them 3 days to deliver a parcel scheduled for the 3rd will now be possibly delivered on the 5th October! Very unpleasant customer experience with DHL Express Heathrow!
September 2022 by Eanji (eanji)
Incredible courier service, their tracking system is very reliable and tells you exactly where your parcel is at. The status gets updated immediately and you get notified without any delays. Got a parcel shipped from the far east and it took just 4 days to arrive, I was surprised by how speedy it could be despite Covid disruptions to flights etc. It?s called DHL ?Express? for reason, I?m convinced.
September 2022 by Rinki Dhaliwal
Operations manager very rude to me as DHL forklift driver explained something to me which I did not understand. She butted in a negative way to show her authority. She could of explained to me in a polite manner by calmly asking me how she can help . Really bad management skill. Always learnt improve yourself by listening and helping people who may not understand the process while delivering . I
