Furniture Stores in Slough, Berkshire

“I went into the Slough Bath Road branch not intending to purchase that day however after the great customer service I went through with the purchase. Cam Greeted me on our arrival and offered me "the greatest hot chocolate in Slough" while I looked around ( it did in fact live up to the challenge and was a very good hot chocolate)Cam took the time to show me the different types and brands of children's single mattresses. I picked between a few of them and I compared them on the sleepmatch as well as trying out the pillow test for my daughter. I was really impressed by the customer service and decided to buy the one I felt was the best. Cam was knowledgeable, approachable and helpful while remaining friendly and asking what I thought of the products to help me come to the decision.”

“Really happy with the service and support offered today by Shiraz and Angie. Have visited multiple stores, wish I had come to furniture village first, as the team took their time out to understand what we were after , I am grateful to put a order through for a bed and mattress, service was authentic and they were very patient with us. Thank you so much will definitely be coming back here again to buy the stuff we need for our house.”

“Went to collect and order and the customer service was very friendly and helpful ! The range is great for art supplies and small fun gifts for kids. I bought a scratch art book unicorn theme and it's a great price and perfevr for travelThank you”

“Brilliant experience all the way from Staff especially Tigan, Nahida and Jim at the tills. Words cannot express how I feel and i hope they get promoted or get the best bonus they have ever had. Nothing less than Excellent customer services from all staff. We just moved to Taplow and went shopping but all sorts happened especially my partner losing his phone and i must tell you how they all helped; Tigan was patient, kind, attentive, professional and there to help advice on all we wanted to purchase and advising on best choices for curtain rails etc and while on the tills paying she also did us a great service by going the extra mile and being involved to help at checkout with Jim. Nahida found my hubby's phone and was awesome about it, he almost had 2 heart attacks when he thought he had lost his new phone and when he got it back :) - Thank you! We are so so grateful. And Jim, your customer service, good humour and cheer with your patience and lovely personality completed our visit and made it worthwhile. Thank you and cheers to all staff and the lady with nice short curls who helped with the carpet! And the nice security Officer at the door. Great customer services and can't wait to come back. If I won the lottery; I will make all your day xxxx”

“Their kitchen design staff were very helpful and I've never had reason to be negative other than their online ordering system being or or item not available for pickup or delivery.Edit: After a year they don't help at all.”

“The hunt for a new sofa was underway. My mrs and I decided to look for new bigger and more comfortable sofas, ideally with a microfibre finish.We visited Brent cross sofology and weren’t spoken despite being in there for 30 minutes trying various sofas out and exploring the swatches for each.We visited here and didnt get too gar past the door when Liam approached us, welcomed us and took us to view the sofas in our shortlist.He was brilliant in terms of patience, approach and knowledge. He answered all of our questions, helped plan out the delivery date, walked us through the finance options, sofa insurance and setup a basket for us too.It is the second time we have visited and purchased sofas from sofology and slough seems to offer better service than Brent cross and Croydon.We will be placing an ordered shortly.Thanks for the help Liam!”

“Staff were very friendly and helpful and displayed a good knowledge of the products they were selling. You feel under no pressure to buy and and are told all the pros and cons before you buy. Wayne was very helpful and explained everything perfectly, making our buying experience really good.”

“In store experience was good, we ordered a sofa at the beginning of May which would take an estimated 12 weeks for delivery. After 11weeks we received an email providing a delivery date which is in a week’s time and asking for balance. At this point we thought we’d ask the store if they know of anyone local to discard the old sofa and we stumbled over many bad google reviews about problems and got worried. Admittedly the Slough store never called us back (as requested by the SCS customer service), but our enquiry was not related to the purchase and review on trustpilot for overall feedback and delivery service was good. A day before the delivery we were given a time window. On the day we received a call half an hour before delivery. The team was great and efficient. And the sofa is as we ordered.”