February 2023 by Pawel Kszczot
Completely no respect for the customer. The bank only open until 15:00. Unfortunately, but people work longer hours and after closing there is no way to pay money in. Cash deposit machines do not operate after closing or on weekends. Bank open 5 days a week... Prosperity goes to your head. I am very dissatisfied with the service.
February 2023 by Pawel ?Roman? Kszczot
Completely no respect for the customer. The bank only open until 15:00. Unfortunately, but people work longer hours and after closing there is no way to pay money in. Cash deposit machines do not operate after closing or on weekends. Bank open 5 days a week... Prosperity goes to your head. I am very dissatisfied with the service.
October 2022 by Bia Sori
Horrible service. I went to find out some information about my account and the very unhelpful lady there said I can find out everything online. I told her I cannot log into my account as I forgot the login details and i need help with that and she said she is sorry ? very bad service. Will look into finding a way to close my account with them.
July 2022 by Baby Mat
Been here couple times workers are friendly however mandeep is extremely rude. Poor customer service skills would suggest you avoid this branch
October 2021 by P Lok
I am very dissatisfied with this branch. Bank opened very shortly and no money can be paid on Saturday and Sunday. Self-service machines never work. Such a service is disrespectful to customers.
August 2021 by Sebastian A
The manager of this branch needs to sort their ship out . 1 member of staff on the till 10 customers waiting, this is not the fault of the poor individual who has to deal with all the customers, this is the managers fault for poor management And organisation . Sort it out .
July 2021 by Shahid Raza
Visited NatWest Trading Estate this morning with my mum. A truly five star service from ALL the team, especially Mandeep. Thank you.You guys never fail to impress. Took my elderly mum to the bank as she had to do some transactions which required her to physically visit today.Nothing was too much trouble for the NatWest team.Polite and Professional all the way. Fantastic.
July 2021 by Fifi I am rizvi
Would give zero stars If i could. Customer service is extremely extremely slow and very lazy staff do not care about long queues and always dont open all counters despite queues out the door very poor service dont bank here!!!
July 2021 by Tariq Khan
I went there couple of days ago, submitted Natwest cheque from a third party but the machine was not recognising their own cheque. Tried several times but no luck. Please amend your machines. Thanks
July 2019 by Paul Watson
Needs more staff
June 2019 by Ninja Stealth 007
I went to slough bank and had terrible customer service and the staff were quite rude.
May 2019 by PHILIP ROBINSON
Regularly 20 minute queues. Last visit several staff just walking around. One asked me what I wished to do. I said withdraw some cash. The woman asked me how much. I said £500,000. Immediately ten people starred at me. I advised the staff that this demonstrated their total lack of privacy. She seemed very unimpressed. 20 mins later I reached the only cash point open (there used to be 6). The woman asked "What do you want?". I said "Pardon?" She said "what do you want here today?". I suggested that an apology for the delay would be a good starting point. She ignored me. I repeated that perhaps she could say "sorry". She remained silent so I said "You are not going to say sorry are you?". She then said "NO".
May 2019 by Natsy F
Such slow service every time I go into this branch. Worst NatWest Iâ??ve ever visited!
April 2019 by Donatas Barstys
The worst Natwest bank branch I came across,only one cashier open ,staff wondering around doing nothing but pretending they're busy,at least 20 min wait till you get served by cashier,on Mondays can by as long as 35min wait in the que!!!
March 2019 by Valentin Danoi
Very Bad Bank!!!(not talking about this building I am speaking in general)
