Extremely pathetic service. they delivered my parcel somewhere else and uploaded a delivery picture. i tried to call their number and wait time is over 40 minutes and guess what, after half time, call drops. They don't even deserve this single start but i have to just click one to post my review
November 2023
Absolute worst service. Every other delivery service including the notorious DPD is able to deliver to our address. Somehow Royal Mail can’t figure it out. Don’t try to come pick up packages as the always unfriendly window attendant advises packages are at other side of the building and she can’t do anything about... read full comment
October 2023
As a person who communicates things well and appropriately, I rarely have issues when interacting with another. It had been around a year or so since I had any kind of unresolvable negative interaction. However the woman here was beyond anything I have encountered in a very, very long time. She was rude, abrasive and unapproachable... read full comment