March 2022 by Suzi Bowker
If you like to que this is the place for you.. if you prefer a more efficient service go else where. Oh and you have to pay to park or you will get a parking ticket for standing in the cold.
November 2021 by Anne Hillerton
Absolutely wonderful service from extremely busy staff, who go above and beyond their job to help customers. I also witnessed staff coping very well with disgruntled customers, cross because of mistakes by the surgery etc.\\nI hope staff are aware that some customers appreciate what a great job they do.
July 2021 by Mug and Brew
Definitely the best pharmacy in the area. The staff are so lovely, friendly and helpful. They really do go above and beyond. The pharmacist (Sheri) is fantastic. You can really tell how selfless she is \\u0026 how much she cares about the community. Kimberly on the front desk is also a sweetheart!!! Thank you!!
September 2019 by Megan Gough
This pharmacy is worst than the one in Newbury. My god...itâ??s getting slower and slower and slower... prescription placed on 9/9/19 to be told they only had 1/4 items they would order the others. Come to collect the owed items 23/9, 25 mins of queuing later and I am still 6th in the que. oh and guess what canâ??t order any of my products because of manufacturing, well Superdrug has! I am now stuck with an IOU and have to go back to my dr to get a new prescription. Get more staff or train them so they are confident and competent. There seems to be 4+ staff back of house and no one out front serving. Donâ??t bother.
August 2019 by Paul Peters
Shocking customer service. There appears to be a culture of apathy among the customer facing staff, with the exception of one or two.
June 2019 by Qu33nB
Busy pharmacy, slightly longer then average waits, but knowledgeable and friendly staff.
May 2019 by Jane Wilder
Very, very dirty, not just a bit of dust. Counters, floor and shelves are grimy. Mistakes in filling prescriptions. Staff pleasant and courteous but the impression is they are under pressure and overwhelmed.
October 2018 by Jakub Jozwiakowski
I have just spent 1h10mins waiting for them only to tell me that they cannot open it on the system. This isn't the first time regardless of how many of them are there.Customer service wise its a joke.
July 2018 by Martyna Jó?wiakowska
Telling you to wait for prescription 15min , giving away everyone's who came after me, mine still not done after 45mins of waiting.
And yesterday the doors were shut before the closing time. Worst customer service ever.
June 2018 by Jack The Ripper
Helpful staff and friendly too.
November 2016 by rachel rose
All the staff (bar one) are extremely knowledgeable & helpfull. The only one that "?ets the side down" ignores wheelchair users who have to queu to the side (to be seen) away from the main queue. There have been numerous times that I have had to tell the same assistant that I was next as she has served several people ahead of me. If she got her act together, I would give this pharmacy a 5*
