March 2024 by Leighton McKinnon
Best Staff
February 2024 by John
Downgraded to 1 star.The way to deal with a negative review is not to block it, blame your customers and adopt a defensive attitude of sarcasm towards them; but to address and rectify the problem.It's not as though I complain regularly or for no good reason: I didn't publicly complain when one of your supervisors unforgivably called me a thief last year.If your store is attracting criticism and losing customers (not to mention staff), I guarantee you the problem is NOT your customers.
February 2024 by aidan skelly
Selling mouldy food has left me physically and mentally scarred it really isnt good enough!
November 2023 by Leon Thorne
From mid November. Co op shutting 21 00pm .?
November 2023 by teppup
its been my local for 3 years and no problems
October 2023 by Hannah James
Been shopping at the co-op in Thatcham for 20 years. Never had any complaints. The staff are friendly, always up for a chat, always helpful, the shop always have everything I want. Recently they've introduced value products. Nowhere else could you buy a loaf of bread for 45p in Thatcham. Couldn't be happier with my local co-op. I'd struggle without it.
June 2023 by Cristian Grigora?i
Expensive
September 2022 by Google user
All checkout staff need to be trained on how to swipe the Totum student card properly. I only ever seem to have issues in this Coop branch. Staff either cannot get the card to scan or swipe it and don't bother checking that it has been accepted. It's not just an issue that I have, I've heard from others who have experienced this in this branch, and even witnessed it happening to someone else in front of me in the queue.
August 2022 by Steve Haynes
All checkout staff need to be trained on how to swipe the Totum student card properly. I only ever seem to have issues in this Coop branch. Staff either cannot get the card to scan or swipe it and don't bother checking that it has been accepted. It's not just an issue that I have, I've heard from others who have experienced this in this branch, and even witnessed it happening to someone else in front of me in the queue.
November 2021 by Rachel Elizabeth Alice Waters
There doesn't appear to be sufficient staff present whenever I shop at this co-op, which seems rather odd as other Co-op sites don't have this issue.There's also an issue with stock availability, especially if you intend to use the weekly personalised membership offers that are offered on the app. E.g. Sprite and Dr Pepper were offered with discount and neither were in the chiller, this isn't the first time either, it's a regular occurrence.Staff that are present seem to struggle to know how resolve issues but try their hardest. To be honest, if you have time on your hands and aren't fussed about which brand and how much you pay then you should be okay but otherwise, I wouldn't rely on this store as a 'convenience'
October 2021 by Danielle Wilkinson
This shop is probably one of the worst I've ever shopped in. It's never tidy, there's no care about presentation of the shop. Offers are very rarely available. The staff in here do an amazing job of trying to keep up but they're fighting a losing battle.
October 2021 by christopher fox
Lots of empty shelves & extreamly slow service on checkout so i will not be visiting this store again.I ended up visiting another store in town who had items i needed on shelves so im not sure why co-op had empty shelves
August 2021 by Scott Barkla
Very small soft plastics recycling bin in store, ironically not in other Thatcham Co-ops because "There isn't room".
July 2021 by Doris Randall
I am a disabled person and I am finding the way the shop is now organized rediculous..... I park my mobility scooter out on the pavement and am expected to walk through the shop across the car park to get a small trolley to put my shopping in and help me walk round. By the time I get there lm on the verge of collapse. The manager said I could bring the scooter in but its a big one like a small car and devery time i open the door to get something off a shelf it takes up 4ft of floor space and I mean 4foot. The trolleys used too be just inside the entrance easy to get at. Im so disillusioned as I haveto shop mostly at waitrose which is further away. I prefer coop products but my health comes first..... quite a few of my neighbours have gone over to waitrose too for the same reason. The manager obviously has no idea what its like to be disabled. He's only a kid.? Rating .... 3 out of 20......
July 2021 by Stephen Lyford
All ways good value some great deals to be made making a big difference to your pocket at the end of your shop very friendly staff clean and tidy shop looking forward to my next visit