September 2023 by A H
Being a collector of retro games I always used to make an effort to pop in here whenever in town as its my local store. However, l don't bother going into this store any longer. The staff here are a mixed bag and they are the reason for this. Not very welcoming nor very helpful. Especially the Asian lady with the glasses who works there. She has a real chip on her shoulder. Rude, abrupt and no clue on how to interact with people. Why companies like CEX employ plebs like her who have no customer service skills is beyond me.
August 2023 by Rick & Callum Clarkson?s Story from 2013
So I had a major issue trying to pair my Sons new pro controllers with his meta quest II headset even though I followed the instructions to the the letter. My Son then suggested we try Cex, he said ?they?re the experts so let?s go there? @cexWindsorDillon & Liam were absolutely amazing, these guys really know their onions and managed to diagnose and fix the problem which I couldn?t of done. While we waited my Son played on their games console and I found a B grade headset I?m going back to buy. Thank you Dillon & Liam, you are absolute superstars!!! ???
June 2023 by David Ferdinando (DigitalFlare)
Friendly team, great selection of Apple Mac's.
June 2023 by Natalie Prince
Popped in today to see about selling a load of old broken phones i had accumulated as i am moving, as website states they buy them, explained this all to to the obnoxious girl who clearly didn't listen to a word I said to be told in a very long winded patronising way they don't. And then to be given daggers when I walked out then muttered werido about me!! A bit of customers service could go along way will never use CEX again.
May 2023 by Coral Cox
Buy dvds , games and blu rays here often ,the staff are friendly and always helpful.
April 2023 by Pupsius Pupuliukas
Great service and courteous staff. Went out of their way to find me an item.
April 2023 by jay xd
Amazing staff! so friendly, couldn?t recommend it enough!! helped me find what ever i needed and from pass experiences with an issue with a phone they swapped it out. quick and easy compared to other cexs i?ve been in 100% will recommend
April 2023 by Julie Rolls
Great service from the Windsor team at CEX. Kind, knowledgeable supportive staff. Thank you all but especially Ruby who was especially helpful.
March 2023 by David Bulbeck
Very open about pricing, easy to deal with, fast transfer.
March 2023 by Lucy Lachello
They?ve given us less money for thing?s that we?ve sold them, when we?ve gone to Maidenhead they?ve given us the right amount, they?ve sold us multiple broken products, the staff are rude and I have proof of broken products as my other half just brought a game from them that doesn?t work what?s so ever and we went into the store to buy an Xbox remote and they tried to sell us one that was dirty and the sticks were broken and then laughed about it with there colleagues they are disrespectful people and I?ve gotten to the end of it now as we?ve tried going in the multiple times and they laugh at us when they try and sell us broken items they make sure new staff charge us under the amount we?re suppose to be given which is unacceptable in a professional work place! Would not recommend what?s so ever I would recommend going to the Maidenhead CEX they are lovely people and actually treat there customers with respect.
March 2023 by Katrina Friend
Very good customer service
February 2023 by Louise H
Staff were friendly and helpful, visited to drop off an online sale. Very easy to do. Would visit again.
December 2022 by Veronika
Great customer service, friendly staff
December 2022 by Aure lius
I have recently stopped by this Shop - called Cex - two days in a row. I was served each time with courtesy, respect and attention. The staff there is very friendly, knowledgeable and so fast that was able to make a brief look around the shop.. I was so positively impressed that on both occasions I donated money to one of the charities they support. If you have a phone or tablet or old dvd movies etc... you can just walk in and get it tested within a half hour and get paid if the product passes. For you guys there thanks for your great service - Sir with the gold fountain-pen.
October 2022 by Aman S. Powers
My favourite CeX, then Maidenhead then Slough. Lol. :)
