April 2018 by Diane Hart
Excellent customer service. All the staff are friendly and helpful. Would highly recommend to friends and family.
April 2018 by Matthew Nutt
Recently completed our remortgage with the bank. Our point of contact (Nia) was very helpful. She guided us through everything very clearly.
The whole process took around 6 weeks. We found that being open and honest about every financial detail meant that any hurdle we faced was jumped quickly as we could solve any issues as they arose.
Efficient, friendly and highly professional. We wouldnâ??t hesitate to recommend them. We have also moved our personal banking over because of the friendliness of the team - the personal touch wins hands down!
March 2018 by Claire Simpson
Absolute waste of time.
We were referred to Handelsbanken Windsor by an existing customer of theirs. The lady who picked up our inquiry was very inconsistent, one minute telling us what we wanted to borrow was far too small an amount for such a premium bank to lend us, to then telling us the risk was too high for them to lend us the amount. In my meeting with her she told me the bank did not credit check and then next thing was telling me they would need to do credit checks.
She did not seem to know what she was doing, was very condescending and completely wasted our time when we could have been pursuing other options.
A very poor service from her and we are very disappointed to have been treated this way.
