August 2023 by Jerry Finn-Kelcey
Very helpful staff.
April 2023 by David Paton
This review is a shout out to Gareth who looked after my request. He listened and understood where I was coming from and what I wanted. I had no clue about the phone I have now decided on but Gareth did and shared his expertise with me. He needs to be at the front of as many customer interactions as possible. So thank you Gareth, you're the man.
April 2023 by Lauren Caba
Great shop. Mirela was incredibly helpful, very kind and patient. Thanks so much!
March 2023 by barbara thorpe
Great shop was served by Mirela. She was fantastic and really helped me to understand the phone deal. Thank you Mirela.
March 2023 by Ray Thorpe
Wife brought a new phone today at Wokingham branch and was served by a very nice lady called Mirela. She went out of her way to explain the deal and set the phone up for us. Thanks Mirela for helping us we will return and recommend you highly.
February 2023 by kay gleed
I booked a battery refresh appointment online for the Wokingham store for a Sunday. Arrived to appointment (was even sent a reminder!) The Wokingham store doesn?t open on a Sunday. What a waste of time. Communication becoming more and more difficult with Vodafone!
January 2023 by John Ade
Didn't feel as if somebody wanted to help me
December 2022 by W
Disinterested staff member - went in to upgrade my current contract as due in a few days. Waited lengthy time on a weekday as not enough staff. Mentioned upgrade to a staff member and asked a question about 14 Pro and Pro Max. Staff member answered one question about plan length and walked away and out back of store. No attempt made to sell a plan or help me with upgrade process. Visited another phone shop few doors up and have now got a plan with different network provider. You'd think a walk in customer looking to upgrade would be worth 5 mins of staff time........ clearly not to Vodafone Wokingham.
November 2022 by Jason Ruston
Vodafone user for over 10yrs the service in this store is awful, rude,and unhelpful,
October 2022 by Marco Moreira
Busy but helpful staff
June 2022 by Graham Morris
Great service today from Mirela phone is great
March 2022 by Paul Moffett
All the staff are very helpful. Show great product knowledge. Often show you option for the thin you want to do. I bought a second Sim for my phone, a power bank. The manager was particularly helpful with this. He asked what device it was for and advised on the correct power ratting to keep the tablet working, it was a present for a friend and they have been so happy with it. I have also got a Sony Bluetooth headset, probably one of my most used devices. I can listen to music, take calls. I would recommend this store to anyone. Even If your now good with technology that staff are sure to help you though the decision process.
February 2022 by Frazer Neil
Very helpful and spent a lot of time helping understand everything. Helped my Wife choose the best contract and worked past closing hours. Thanks a lot.
February 2022 by Lynn Forbes
The staff in the Wokingham store were lovely, polite, helpful and caring about their customers. It was a pleasure to call in. Thank you
December 2021 by Billie Welborn
Very helpful staff, very knowledgeable explained everything very well highly recommended.
