October 2023 by Paul
Today 25/10/23 went down with measurements for laminate for 3 areas. Wanted all same through. Stuart worked out packs needed and placed order for us.. delivery only. Brilliant. Done dusted carried on shopping for items to takeaway now, found all needed except 1 item very helpful Colin from shop floor came to help me look, together we found it, not where either of us expected.. ( online said 7 in store so I was determined to find it)Click and collect later( been very busy day) ordered and sorted Ryan this time. So all in all a very productive day and more than happy with staff and their ability to help.
October 2023 by Paul Wojtowicz
Have seen tarpaulin 8x5 online. Winnersh store showed 31 in stock. I made long journey to get it only to find out there stock file is wrong and they have none.Howard I believe the manager didn?t even want to try to help by for example offering discounted price on a different tarpaulin of similar sizeIn other words it?s our systems mistake but we don?t care. Go and find it elsewhereWhat a bloody useless manager !!!
August 2023 by A Wise tourist
Super handy they open up normal hours on a bank holiday.
July 2023 by Richard Watts
Not worth one star, had a kitchen fitted two years ago, worst fit ever, as quoted by fitters who actually work there, numerous faults include an extractor fitted crooked, as was a wall unit, splashbacks were fitted without a single flush joint, floor fitted with gaps, cooker also crooked,After sales service non existent, three people have been sent from Wickes to look at and assess what needs doing to put it right, and all have said it was fitted so badly it needs a complete re-fit, but despite numerous emails and phone calls I am still waiting for it to be sorted.So no not worth one star, Recommendation :- avoid.
May 2023 by Rimante Pilkis
Found what I wanted by myself. Better don't ask for help. Long ques. Found it always very dark in there.
April 2023 by Neil Mullins
Good array of diy fond what I was after and a good price
March 2023 by Ana Karla Wood
I will definitely never come back. Staff just tries to make everything more difficult! I am doing some building work in my house and had to pop up quickly to buy something that is missing. When I went to pay, the man over the counter was texting on his phone, so I had to wait. When he decided to acknowledge me, he asked for my ID. Whilst I think it is important to do ID check, I am 37 years old and very clearly don't look like 25. He didn't accept a photo of my driving licence on my phone. He has just tried to make my life more difficult for his own amusement with total lack of common sense.
February 2023 by Steve
Got items I needed. As comments suggest it's a little dated and I know it hasn't changed for at least 10yrs.There is no self checkout or signs of modernizationCar park is ok and shared with pet storeBurger van in car park.
February 2023 by Mayuresh Kadu
Well stocked, friendly staff and loads of parking. And to top that off , it's located conveniently.
February 2023 by Denys Edwards
Good products, good prices, friendly staff.Wish they had a toilet though
January 2023 by G.
It is small but convenient place, however if there ever was an award for most unhelpful staff they could easily get it. Every time you ask something the answer is "maybe we sold out"- even if the website shows in stock, "it is somewhere" or "sorry can't help". Today there was single check out opened and long queue as the rest of personnel was too busy wandering around.
December 2022 by Francis Mahon
Always good value, good clear layout
December 2022 by G. P.
It is small but convenient place, however if there ever was an award for most unhelpful staff they could easily get it. Every time you ask something the answer is "maybe we sold out"- even if the website shows in stock, "it is somewhere" or "sorry can't help". Today there was single check out opened and long queue as the rest of personnel was too busy wandering around.
December 2022 by Tony Carr
Great selection of items at good prices within a relatively small store.
August 2022 by Hasnain
It's better to buy from BNQ or somewhere online. I bought Basin plumber said this size is big for small toilet. REFUND was refused because the box was not in good condition. The basin was never used or installed at all so it was as new as two weeks ago. Extremely poor customer service. NO TO WICKES Winnersh in future
