November 2023 by Robert Townsend
Visited Woodley Goldsmiths today 16th November 2023, nice products in store but sadly the staff lack Customer Service skills. I brought a Citizen Gentlemen's Watch costing £199.00, entering the shop there was no welcome from the member of staff, no smile and no Customer interaction, the only reason I went to Woodley Goldsmith's is the original shop I was going to buy from was out of stock , to be honest Christmas time is when Customer Service should be a 100% as shops need to survive, I won't be visiting again not ever.
March 2023 by Sylvia Caston
Friendly and good service. Special shout out for Donna the Manager who went out of her way to make sure I was really happy with my ring re-sizing and rhodium plating. I would recommend.
December 2022 by liam griggs
Helpful from start to finish with my unique engagement ring. From spending time in the shop it looks like the can cater for most things.The stones I wanted were not normal stock and they made special arrangements to pick some up from London so was able to fulfil what I wanted.
August 2022 by Mart D777
My watch stopped working and I thought it might be one of those cases where its uneconomical to repair, instead Woodley Goldsmiths clarified it was a simple issue and fixed it for free! Fantastic service :-)
August 2022 by Kevin Glancy
Andy has a great team. I brought a ring that needed down sizing. The service was excellent. 100%.???
May 2022 by Jonney Greenlaw
Bought a ring a couple of months ago. Quality checked over that length of time and holds up well. Very friendly staff who knows exactly what they talk about and tell you how it is.
December 2021 by Nicola Gregory
If you want good old fashion service with a smile, go to Woodley Goldsmiths. Wow what a huge range of jewellery & gifts they have. Prices to sort all budgets. I don't go anywhere else. The friendly team has repaired my jewellery, fitted a watch strap and advised me on a valuation. My last purchase of a pocket watch went down a storm with my dad. A lovely, independent shop, who would should all support.
December 2021 by RodH-64
Professional and polite?these people provide a superb service. Highly recommended.
May 2021 by Rod Hawkins
Great Service! Unable to repair my very cheap old watch, but made no charge. That's how to keep customers!
April 2021 by Kimberley Cowdrey
Twice you have repaired something so sentimental to me. And done so with such compassion and empathy, to an AMAZING standard. Forever grateful that you guys are In Woodley. Thank you.
March 2021 by Tony Smith
I contacted the shop in person back in October as I wanted earrings designed for Mum's birthday that match a necklace brought there 20 odd years before. Then we were faced with another lockdown and my hopes of having these made by her birthday this week were in question. I left a message and Andy got back to me with the assurance that he could source the components and make them in time.Andy called and the earrings were picked up last Saturday, they are perfect in both design and workmanship and I know she will love them.Thank you to Andy and the team at Woodley Goldsmiths for an outstanding service in the face of adversity - I will be shopping there for years to come and recommending them to all I know, may be I can persuade my Husband to buy my birthday present from there, he usually does as he's that last minute kind of shopper!! ;-) Thank You Debbie
March 2021 by gill whippet
Fabulous service from Woodley Goldsmiths as the sudden lockdown was announced on 19 December, thank you for turning around my watch battery order so quickly. This is the benefit of a local business that cares for its customers!
May 2020 by GavinT-77
Wonderful staff.Knowledgeable and polite.
January 2020 by Miriam Barlow
Thanks for looking at my 27 yr old watch, giving me a "temp fix" and quoting for full repair - and not charging!! Glad we have you in Woodley.
July 2019 by Justin Mathew
After asking around multiple well known jewellers about sizing an engagement ring , I was turned down by all of them until I found Woodley goldsmiths who assured me that what I wanted was possible. I have just picked up my resized ring and I am so impressed with the results! highly recommend these guys!
