November 2023 by Richard Brown
Rude and patronising female pharmacist working at 1830 on Tuesday 14th Nov. It's fine to explain that you don't have the OTC version of a medication available. It's not fine to interrupt the moment I start speaking and talk to me like I'm an idiot.
October 2023 by Steve Wright
Astonishingly bad service. You're regularly left waiting at the till for 10 minutes+ before anyone deigns to come out from the pharmacy to see you. It will then take typically ten minutes or of scrabbling around before they come back to tell you your prescription is not in stock.No surprise then that there is always a longish queue of bored-looking customers.Avoid.
October 2023 by Oliver Loveday
Swapped to this pharmacy as they're open late so I can go after work. BIG MISTAKE. Honestly the worst wait times I've ever experienced. Prescriptions never ready on time. Slow service and understaffed. Time to register at a new pharmacy me thinks...
October 2023 by Clare Reddington
This place is the freshest of hell. A prescription takes about 20 minutes to queue up to ask about (even when it?s been sent electronically) and then another half an hour to collect. They never have enough staff nor any communication. It?s the worst.
October 2023 by Mikey Ld
What happened? Looks like around 5 staff for 6000 patients - feels like chronic understaffing may lead to dangerous errors. Potentially putting profits before patients.Also they reduced opening hours - I guess again to save money. Local increases in population (which should normally be a good thing) will make this issue worse unless asda increase resources - not good for staff or patients!
October 2023 by Jodie Lewis
Why on earth are breaks taken during the 5-6pm rush? Why aren't there enough staff to cover the pharmacy for the hours advertised? As other comments state, a very understaffed department, it doesn't matter what time of day it is, you're guaranteed to need to wait for an hour or 2. I've unsuccessfully tried to pick medication up for 3 weeks in a row and haven't been able to.Rather than ask for reviewers to send a private message, can you please answer the questions highlighted in a reply here.Edit: Tweet who? What's the twitter handle? Find it hard to believe someone in the store can't escalate issues internally.
October 2023 by Joe Cobley
If I could give zero stars I would. Just terrible. The staff stand behind the counter chatting while a queue builds up. I was stood at the front for 15 minutes waiting to be seen and a queue of 10 people built up before I was even acknowledge. Useless.
October 2023 by Laura Hitchman
Rude and cruel. Had to abandon because prescription for my toddler took over an hour; returned the following day to be told conflictingly we?d have to queue again, with an ill 1-year-old who desperately needs an inhaler.
September 2023 by Leslie Turner
Will never come here again - incredibly long and inefficient queue Gave up last night because it was so long and slow. Only 4 people in front of me today - still waited 35 minutes, to be told to come back in another 15 minutes to get prescription.
September 2023 by Ruth Pearson
I would give zero stars if I could. Pharmacy closes at random times for staff to take breaks without providing cover. Despite its advertising long opening hours you never know what state you will find it in. Even if it is open expect to wait in line for about an hour. The pharmacy must be understaffed and/or terribly managed because simple tasks often take a ridiculously long time (e.g. paying for a prescription).
August 2023 by Falling Dan
I?m stood here now and have been for 30 mins. The queue has moved on one solitary person. I don?t blame the staff, I blame a lack of resources to enable them to actually do their job. I?m afraid I shan?t be getting my prescription again from here after today.
August 2023 by Si
The slowest pharmacy I have ever had the displeasure of visiting. Took time off work to stand in the queue for over an hour only to have to leave without being served to get back to work because of how slow they are. I have never known a pharmacy like it anywhere. Avoid at all cost. Get a printed prescription and take it to another one.
July 2023 by Moss Bryce
So helpful when I went to pick up medication for my partner, made sure that everything was okay, I got a good deal, and they made sure that I knew I could come back and ask questions any time I needed. A lovely experience during a stressful time.
June 2023 by Tom Elliston
There is always a massive queue no matter what time of day.I waited over an hour a few weeks ago for a prescription. This week my partner waited for 45 minutes on Monday and 30 minutes today. Obviously understaffed. By far the worst pharmacy service I've ever used.
May 2023 by Radixo
Big queues, one person served every 10 minutes, therefore 1-2h wait time at very least. 3 other pharmacists in the back, only one serving the front with others chatting. And that is not my first visit. I wish I was exaggerating, but no, literally, 10 minutes per person. Avoid and save your valuable time.