January 2024 by Juliet I Cole
The lottery machine is not printing property. Today I bought many lottery tickets. The lottery app is unable to scan the barcodes because parts of it is missing. Please can I have my tickets exchanged.Kindest regardsJuliet Cole
January 2024 by M
You can tell when Lee the cleaner is at work,As the Asda Car Park is impeccably clean and the Trolleys are of easy access,He is a credit to the Asda Brand,Thank you.
December 2023 by Abdourahmane Bousso
Everything in the store is great but the toilets is the worst thing. There's toilet papers everywhere, smells bad, and it's disgusting. Not recommended to use the toilets.
December 2023 by Iulian Bordeus
Absolutely nobody to organise tills, remove security tags. Scan and go till closed in middle of the day.. at customer service point, only 1 person while at least 7 people waiting..
December 2023 by Lorna B
Ladies were totally appalling. Two were blocked, another didn?t flush. One I had to pull the lock to rescue someone as it was broken. I heard men?s toilets weren?t much better. One lady waiting with me commented she had seen a cleaner leave the ladies earlier, they obviously didn?t clean anything!Also Cinnabon has gone, no signage to say if it?s moved or disappeared completely.
December 2023 by Freya Yeo
For an ASDA, and I wouldn't usually say this, the ambience was incredible. Fantastic selection of all goods and groceries you could need. Definatley ensuring a weekly visit to optimise my fridge and pantry.
December 2023 by L Bateford
Poor customer service. I encountered a really unhelpful staff member who was obstructive with the information she shared. My problem could have been resolved instantly had I been given the relevant information. No support offered after raising a query; I was literally ?shrugged off?. Very disappointing.
December 2023 by Lily Powell
Click and collect parcel had arrived yesterday at 10am according to tracking, never received text/email to collect. Customer service phone line told me to go to the store and I would be able to collect. Customer service in store totally unhelpful - they said parcel had arrived and was at the back of the store but no one had scanned them in. They couldn?t go and get it for me despite it being in the store! Supposed to be able to collect 1pm Sunday, it?s now 12pm Monday and it?s still ?not ready to collect? despite being at the store!
December 2023 by Alex Grrr
For a few years now they have been randomly locking the doors at the Bedminster Parade exit. I guess this is due to staff shortages but they refuse to let customers know with a sign (an A4 piece of paper taped to the security sensor is virtually invisible) so we all walk all the way up and all the way back through Asda again to the other exit. It should not bother me this much but it is stressful after a long day at work.
December 2023 by Caroline Holgate
No trollies and when we did get one wheels locked for no reason security sorted us without us asking. Quite quiet until we got to the tills . Yes you guessed no tills open. Asked if they would open a till as we had trolly. He said no so we said we can't wait the self service both lots of them were heaving. We had a large trolly with about £300 . We told the man we will be leaving it there he said OK absolutely horrendous and disgusting. At the moment I am not as mobike as normal during to a brocken tibia and fibia . So I could not have coped with the long weight then pack and use the self check out. Iam also a pensioner nearly 70 years of age. Shame on you asda
December 2023 by Naz
AVOID TRAVEL MONEY BEDMINSTER AT ALL COSTS!I visited this store a couple of days ago to use the travel money service - I have been scammed! I was told that they would be able to do the buy-back guarantee but when I went back to collect the money I was told that I couldn't do the buy-back guarantee. As if this wasn't bad enough, I had to put up with Stevie (Travel Money Manager for Bristol and Weston-Super-Mare) being rude to me and complaining about the fact that she had to call me on her day off - here's some advice for Stevie, train your staff members and then you won't need to call stores on your day off - incompetent staff are the reason why you had to call on your precious day off. Also, here's another piece of advice - GDPR does NOT prevent you from giving customers the name of your line manager so please stop trying to sound intelligent by making false statements - I know far more about GDPR and other laws, acts, and legislation than you'll ever know! I'm embarrassed for this company!I have now raised a formal complaint about the fact that I have been scammed and would like this matter to be dealt with as a matter of urgency.
November 2023 by Tim Stone
Had a lovely time celebrating Diwali here. The indian snacks were plentiful and the fireworks were unguarded. Whilst we had it explained that rockets were under no circumstances to be lit inside (ok...) staff were however more than happy for us to light a few catherine wheels though they insisted we did it down the frozen isle which made things much harder than they should have been.We ended up making a makeshift fake tree out of tubes of salt and vinegar pringles gorilla taped together stood on the base of some lever arch files. Of course this led to most of the kulfi we were looking forward to being melted right there in the freezers - which was ironic. My small cousin, Roberto, in typical style dived in to slurp the mess up but soon choked on some stray frozen peas. I'm not sure he will ever learn!The only drawback of the night was that the people at Cinnebonwouldn't give us any freebies despite us asking very nicely and being incredibly polite. Like, guys, it's diwali, cheer the hell up. It's not all about business you idiots. I will never ever return.
November 2023 by A. O
0 zero during covid19 2020 I lost my eye glasses here color black new one i paid a bit expensive i ask the cam man the customer shop no one helping me to find it i leave my mobile number but i think they just put that number in the bin I didn't buy anymore expensive sunglasses after i lost that but nobody give it back somebody picked it up and take it the camera man is useless they doesn't help.I never come back to shopping here anymore after that bad experience. Yeah but who paid me £250 Eyeglasses black??? Plus spent there £200
November 2023 by Jake G
They?ve given up cleaning the toilets, it seems, so you?re lucky if you don?t retch whilst walking into the store when hit by the solid wall stench of urine. Disgusting store
November 2023 by sue walsham
The toilets were absolutely disgusting need a good clean. They smelt of urine. This is not the first review telling you this. You sell bleach use it !
