December 2023 by Dean Bryant
Stock levels regularly poor, car wash not been working for at least 6 months, fuel station not always open in the day including the pay at pumps. Click and collect not working at lockers. This store has been going downhill for a few years now, staff are friendly despite all this.
December 2023 by chris davis
Rubbish. Only one staffed checkout open and only one member of staff rushed off his feet looking after 12 or more self service checkouts.Not good enough. Will not be back for a long time if ever.
December 2023 by Jay McDonald
Not much to say really, as asda is the same everywhere you go, prices have progressively gone up this year and I've found it's a lot cheaper to shop at one of the German food market chains now
December 2023 by Samantha Fillingham
Zakkiya what a outstanding member of staff!Best service I have had from a Asda employee in a very long time.Thankyou so much Zakkiya ?
December 2023 by Caroline Templer
Good stock and can order to pick up online orders from the car park.
November 2023 by Jim Thomas
A bit shocked ? at the very high log prices £15 more than double of other Asda's who are selling there's at £8 why?
November 2023 by Liam McGrath
Opening hours advertised as midnight but seems to close as and when they like. Arrived at 10pm to find them shut!
November 2023 by Katie Brooks
The online ordering for asda Whitchurch is an utter joke. Every week you are guaranteed substitutes or unavailable items. Most of the time You are refused substitutes that cost more even if they would be the best fit. You get substitutions that are not even close to what you have ordered. Meaning you still need to go to the shop. Probably switching to Tesco now
November 2023 by E E
Good quality products. Large parking for families. Asda Petrol station next to it. Easy entry.
November 2023 by Stephen Pound
Not sure of the time but after 6:30. We had a trolley of shopping only to find no tills were manned and self checkout available.My partner is unable to use this area due to being light sensitive (blue led lights).I asked one of the staff (Jan) can you help and she immedistely opened a till to avoid us having to leave the store.She also had a very cheerful personality which defused any anger my partner may have had.Thank you Jan you are a star
October 2023 by Grant Beaney
Disgusting customer service. It was dark and the trolleys were halfway across the road when I turned into the car park. They hit and damaged my car. The manager offered £10 to spend in store for damage caused even after seeing the issue and evidence. What an insult. The head office refuse to reply to my emails. Terrible company and will never use again.
October 2023 by Becky Smith
Please sort out you scan and pack scanners. Every single time I go into your store despite having loads of handsets the machine says none of them are charged. Your barriers to get into the store rarely work and open when you approach them. Also why do you keep changing where everything is kept. Multiple isles have changed despite you changing stock around recently. It was really fun when you changed the majority of the isles around but not the signs. Walking round the store is now my new game of ?bingo? to count how many people I can hear complaining about you moving the shelf?s around again.
October 2023 by marta della
Deserves no stars. Empty shelves, food out of date especially bread, no fresh fruit or veg. Started to drive to Tesco in Brislington as Asda not worth a visit any more.
October 2023 by Tripwire
Getting fed up. Of it keep closing early to advertised time. Just getting a trolley it was 9:50 p.m. Get to the door and it was locked.
September 2023 by Bernard Bennett
Visit weekly normally Wednesday or Thursday about 9.30am. For the last 5 weeks there has been no 2 pint semi-skimmed milk out and some shelves have not been restocked. Amazing how you can find staff to pick online shopping and move stuff from one aisle to another but no one to stock up.
