January 2024 by Ella Mesma
Barclays bank have no idea what they are doing! I have been asking for a very simple letter to be posted or uploaded to my online banking system for two years now. I have spent countless hours on the phone and on their online app and in store, asking for a letter to confirm that a company hadn?t paid me (which they confirmed by phone/in person multiple times each time as if they had no idea of previous conversations). After each conversation where they promised to send me that in writing they have: straight up not sent me a letter (at least 6 times), sent a blank letter (asides from my address and name!), and sent a letter full of symbols and nothing else? and in two years full of promises not once have they managed to send me a letter with the requested information? which makes me wonder if they are up to looking after money at all? Today after another failure I have left the company.
December 2023 by aiman
Banks usually get a hard time with only unsatisfied customers leaving reviews but thought I'd drop some nice words.Booked an appointment through a phone call to open and account and had trouble verifying my documents. Was attended by Gareth who's a super friendly bloke and explained everything so clearly. Really happy with his customer service even though it's just for a simple service.
October 2023 by Max
Had my account temporarily locked whilst I was traveling in Bristol.Sarah was extremely friendly and helpful in resolving this issue on the spot. Top-notch customer service.
October 2023 by Lamin Manjang
My visit to the branch today has been a fantastic experience. Looking for a guidance to appa loan, with the expertise and support froma Barclays staff Kelsey was very rewarding. He's been so customer friendly and supportive in every stage of the applications. Thank you so much Barclays team in broamead
October 2023 by Ela Wi?niewska
I had the pleasure to be served by Lloyd a few days ago and couldn't be happier with how I was served! Overall, I also have had positive experiences using the services at this branch.
October 2023 by soheil baloei
I got nice service with Julie she was helpful and nice person happy to see her with any problems shw will help you on the best way
October 2023 by Steve Stokes
Visited the park centre for the second time, Kirsty was very friendly,really helpful. Better than visiting a branch, local is convenient and offers a great service.
October 2023 by moses conteh
I was served by Julie and her customer service was fantastic and clear. Very helpful.
October 2023 by Robert Bond
I found the Park centre brilliant and julie was very helpful. So glad I was able to come to the local site.Excellent
September 2023 by Mabel Johnson
I was in the bank this morning for emergency assistance and I met with one of the great staff you have. Name Mitch he gave me assistance and help solve the problem without delay. This is just to appreciate the assistance he gave me this morning. Am very grateful and he made my day. This is something that can not wait another day to send over for my employment. Thank you very much Barclay's for taking your time to employ good staff. Long live Barclays
September 2023 by Shaunna Rees
Mitch was very helpful with supporting me to put cash in without having my bank card. Amazing service ??
September 2023 by Jasmine Edwards
Brilliant customer service. Made the process of my transaction today very smooth and with a smile. Thank you
September 2023 by Amie Jabang
I had a lovely customer service today in the branch by mari and a lovely young lady in the banking hall which booked a video appointment to open an account for my kid.
September 2023 by JPY
Ok, well done after so much hassle during last week trial to tranfer this money to my son. Now everything settled thank you Mitch.
September 2023 by Claudio Tellini
I have been this morning to the broadmead branch and received excellent service from Mitch. 5 star well deserved.
