January 2024 by Lynn Chilcott
We had our first Xmas Meal out this year and what an experience .. no stress coming or wShing up and the food staff and atmosphere was wonderful. We now are saving up for next year already. Fantastic throughly recommend.Parking: Just a step from Venue
January 2024 by Catherine L
Excellent fillet steak cooked to perfection, recommend! All other meals were great too.
December 2023 by Mrs. Janice. M.Franklin
Christmas Lunch..First time family of eight out for Christmas dinner as for 55 years cooked it at home.Organisation was excellent.from booking paying deposit and ordering by December 6th......December ,25th was perfection.Lovely table prepared and all food well cooked and presented....just what we ordered. Congratulations to Chefs,Waiters and Waitresses who worked so hard to give us a memorable experience..Well done and many thanks from the Franklins.
December 2023 by Jane Ponter
Visited for a pre Christmas family meal as I had been e-mailed a 33% off food voucher. We all had the festive menu which was included in the offer (I checked the T&Cs) only to be refused by the manager, who did not accept that the offer included the festive menus. There were 10 of us , so feel I have been cheated out of quite a substantial amount. Will be a long time before I go back.
December 2023 by chloe avent
I have not visited the beefeater for a while as have previously had negative experiences with food and service. I took my brother in for some lunch and we were served by Deborah. She was very warm, welcoming and could not do enough for us! She ensured we had everything we wanted and was very attentive. Her excellent service would encourage me to come again soon.
December 2023 by craig roberts
Service is outstanding by all the staff but a special mention to Karen who usually serves breakfast. So polite, friendly and Professional at all times.Food was decent.
December 2023 by Ants Ants (Ants)
Went here for dinner with the family last night. Their food was good, what you would expect from a Beefeater but decided to review based off my fillet steak which was cooked to perfection with a lovely sear, really tasty beef, super tender and a good sized portion (usually fillet is a lot smaller). I would definitely return for the fillet steak ?
November 2023 by Merked You
I've eaten here quite a few times but have not been here for maybe a few months and wow what a differenceAll the waiting staff are young and inexperienced which is not necessarily a bad thing if there is someone to give direction....and here there really is not.The man I can only guess is the manager looked very unprofessional and was quite rude when I entered to get a table, he then reluctantly sat me and I waited almost 30 minutes to have my order taken, the place is not even half capacity at this point.I was shocked when ordering a mixed grill and asking to remover tomatoes and swap the peas for beans the waitress come back and almost apologetically told me that I had to pay extra to have beans...I mean the price if beans aside I was so confused by this as I've had mixed grill here multiple times and never been told this before and never had to pay extra for this ever before as this is a regular swap I do as not a peas fan.The atmosphere was not a nice one alot if customers were complaining about various things and as I'd been sat next to the kitchen station was in earshot of staff members talking about customers and other staff members in not a great way.The food when it did arrive was not great and not worth what was paidI would have pics but when I went to take them the manager (I think he was by his attitude and demeanour) began to question me and I was in no mood to get into a debate in the middle of a restaurant about my right of taking a picture of my food if I wanted.All in all what used to be a place where I brought friends when they came to visit has not for me become a place after today I will be avoiding and advising friends and colleagues to do so too, this experience even lead me to send an email to head office and also speak with the manager in the hotel next to it as to the decline in service from the restaurant they are largely associated with
November 2023 by Debbie Birchall
I?ve been staying here for two weeks as am on a Uni course in Bristol and the staff have been amazing! They are so welcoming and friendly even under pressure as they work so hard. I just wanted to leave a positive review as they?ve made me feel so welcome especially because I?m visiting and eating on my own. Thank
November 2023 by Jade M
Emerson's Green Beefeater can be a bit hit or miss sometimes.Today's visit was definitely a hit!-The customer service received today by the team member Deborah was excellent. We felt well looked after and our needs catered for throughout our whole visit.My Fillet Steak was cooked to perfection (medium as I had asked for it) and both meals were hot, flavourful and seasoned well and were very enjoyable. Our drinks were replenished when asked and all round we had a great visit to Beefeater Emerson's Green today.
November 2023 by Martin James
Not a great experience today.We were seated near a fire exit which was drafty, we didn't get exactly what drinks we ordered (wasn't a major issue and could see they were so busy), food wasn't overly warm or that tasty and we didn't get an extra egg we ordered but it would have taken to long to take our meal back.We ordered coffees which looked terrible, we asked the waitress to take them back and then she came back to say that the coffee machine wasn't working!Might have just been a bad time to visit as they were so busy but it didn't leave a good impression.
October 2023 by Nic Mortensen
Very disappointed. The quality of food, and service have dipped considerably. A number of items up to 1 in 3, were not available. The sweetcorn had not been cooked and was still full of water. The waitress acknowledged that it had onl been defrosted but offerred no alternative. The staff openly blamed the management for not informing them of menu changes and the fact that they had not been taught how to make the desserts.Used to be a time when I would hold beefeater as a standard for others to reach, you knew what to expect for food and service. Now I need convincing to go there.
October 2023 by John Hughes
I have spent 5weeks at the Premier Inn attached to this Beefeater and have enjoyed every day at the venue. The morning always starts well with Clair and her genuine happy greeting. I have a regular breakfast menu which I really enjoy. Others that come in for porridge or poached eggs get a no nonsense "pleased to serve you welcome" from Clair. Genuinely recommend the breakfast. Evening meals with Sally are good quality with great attention to service. We'll done all at Beefester Emersons Green. Hope to come back. Thank you.
October 2023 by Diggs C
What a awful experience ? the food was awful it was all cooked in a oven,except beans chef mic did them and the mushrooms which were really watery like they had been boiled,the hash brown was like rubber the bacon was absolutely disgusting covered in white stuff and really really dry ? black pudding was saturated in oil,none of the food was hot,the poached egg was OK, the orange juice thatwasn't cold,toast was nice but butter was rock hard extremely disappointing I hope there rooms are better than the breakfast,we definitely will not be going back it's a disgrace expecting people to eat such rubbish,even the eggs were cooked in the oven lol by by beefeater you are ?
September 2023 by Abi Morgan
If there was an option for zero star I would have given that, when we arrived for our meal the table was not ready. We eventually sat down. Which are table and chairs were filthy dirty. We then waited an hour and a half for our meal to come out when it arrived my partners gammon on his mixed grill was raw we said to the waitress and she said she would bring another one which she never did until we all completely finished our meal. We were promised that is would be taken of our bill at the end. This was not the case. The manger came over and said we still have to pay for the mixed grill but he would take £3 off because apparently that is how much the gammon cost, he also said well you have eaten the rest, which I think is very rude. We continued to dispute this. He eventually took £10 of the meal. Which I still think is disgusting considering our experience. Will not be returning to this restaurant. And do not recommend to anyone looking to attend.
