March 2024 by Stella Maris Costanzo
Beautiful clothes, went to get gift for my grandson last Saturday and staff was really kind and helpful, I couldn?t find everything I was looking for but they ordered it for me. I don?t know how to use the self service tills but a nice lady helped me to do the purchase, I didn?t manage to get her name but looked like supervisor or manager. I felt amazed with the purchase experience and customer service, I?ll come back.
March 2024 by Clover
I regularly shop at Bershka and usually enjoy the customer service I receive however I was extremely appalled by the customer service I had received yesterday as one of the workers which was short, had a beard and a Spanish accent was extremely dismissive towards me.
February 2024 by Lucy Williams
Both times I?ve visited this store I have been so impressed with the helpfulness and kindness of all the staff members. It?s a joy to shop here. Keep being fab!
February 2024 by Luis A Castro
I recently had the pleasure of experiencing an exceptional shopping journey at Bershka, and I am eager to share the highlights of this fantastic retail adventure. From the moment I entered the store, I was greeted by a vibrant and trendy atmosphere that set the tone for a memorable visit.The staff at Bershka demonstrated unparalleled customer service, showcasing an impressive knowledge of the latest fashion trends and a genuine passion for helping customers find the perfect items. Their friendly and approachable demeanor made the entire shopping process enjoyable and stress-free.What truly stood out was the store?s well-organized layout, allowing me to effortlessly navigate through the various sections and discover the latest styles. The variety of clothing options, from casual wear to statement pieces, catered to diverse tastes, ensuring there was something for everyone.Moreover, Bershka?s commitment to providing a seamless shopping experience extended to their fitting rooms, which were not only spacious but also equipped with helpful mirrors and flattering lighting. This attention to detail made trying on clothes a pleasure, enhancing the overall satisfaction of the shopping trip.The checkout process was quick and efficient, thanks to the attentive and efficient staff. They handled transactions with a smile, reinforcing the positive atmosphere that permeated the entire store. Additionally, Bershka?s loyalty program and discounts added an extra layer of value to my purchase, making it even more delightful.In conclusion, my visit to Bershka was nothing short of fantastic. The combination of a trendy ambiance, knowledgeable and friendly staff, well-organized displays, and a hassle-free checkout process makes this store a standout in providing an amazing shopping experience. I left Bershka feeling not only satisfied with my purchases but also excited about the superb customer service I received. Kudos to Bershka for setting the bar high in the world of retail!
February 2024 by Lydia Portch
Horrific service. As working in retail myself i am so shocked with the Attitude off staff members. makes you not want to shop there. Worst Bershka ever.
January 2024 by Leck
Not enough staff,, massive franchise like bershka should have plenty staff but only had maybe 5 on floor with only one of them able to help when needed.
December 2023 by Monet Ergins
The store is nice even in fast paced environments. I want to buy something to surprise my daughter and the staff is very helpful
December 2023 by Céline Chapuis
Love it!
November 2023 by Musa T
Extremely unacceptable customer service. I called the day before to get an item on hold when they then said they can?t find it in the store. Then they made it my fault and made me look for it. After I found something they told me I can?t exchange. Then they stated making jokes in Spanish to eachother about my situation. Then they said as a resolution they?d give me a free bag. It?s disgusting customer service don?t come here to shop save ur time and patience.
September 2023 by Pragati Nair
Has such a lovely conversation with Azul today. I?ve been having a really tough week and the kindness and consideration of Azul at Bristol Cabot Circus genuinely brought tears to my eyes. Thank you Azul
September 2023 by Charlotte Anna
A busy Saturday and only one girl serving, who then told me I was unable to use cash at her till. She had to call someone else, who I assume was the manager or supervisor, from the changing room to take my payment. This was already a humiliating enough experience, but then to have the manager behave as though I had somehow done wrong by wanting to use cash for the transaction was even worse - from rolling her eyes, to slamming the till shut and then practically throwing my bag at me? reading some of the other reviews for this store, it would seem others have had similar experiences. Love Bershka but the Cabot Circus store have the most unfriendly staff with zero customer service skills.
September 2023 by HarvZGames
I asked them to scan their wrists as a joke now I'm banned from Cabot Circus seems like Emos can't take jokes
August 2023 by Sam McGahan
Nice shop. Changing room could be better. Has self service and normal tills. Good range of stock
August 2023 by Jacob Redwood
Really bad queueing system, one worker on tills with a queue of 20! To wait 10 minutes to pay for something is really bad. Staff look tired ..
August 2023 by Maisie Lemonade
The staff members at the till and the same in the changing rooms was incredibly rude, throwing my new clothes I had just bought all over the counter and was very uninviting
