January 2024 by Google user
The member of staff were outstanding. The only reason I didn't give it 5 stars is the place is too small especially the corridors and test room. With covid situation and risk of putting customers to a small place together I think it will be wise to rethink about this.\\nThank you
December 2022 by Sally Creitzman
Very good in store. Efficient and pleasant. Westbury branch. Cribbs branch the girl made 3 consecutive mistakes n wasn?t with it giving out wrong information, so I left due to her incompetence. Their phone systems are dire. Each branch Broadmead Clifton Cribbs n Westbury rings out n then finally get through to Westbury n get cut off. How are you supposed to cancel an appointment when you?ve been trying to ring for over an hour. So bad n frustrating
August 2021 by Judy Lee
The lovely staff at Boots went out of their way to fit in an emergency appointment for me despite being very busy and hampered by the extra lockdown restrictions. I can't thank them enough for their help. They are great.
August 2021 by Keren Lilley
They nearly always stock the tricky-to-find "preservative-free eyedrops" that my husband needs daily, and no price hike for a rare item. Thank you!
August 2021 by laura Mccoaching
I have been trying to call now on several occasions, but no - one answers!!!! regarding our appointments on the 21st of April 2021!!!! at b2.30 p.m.
August 2020 by James McCahill03
Very unprofessional service . This opticians provided my sister with the absolute wrong glasses and information. Not impressed! I recommend using Specsavers over boots!Her eyes were completely changed in a bad way due to Boots opticians!
September 2019 by Leaman117
Helpful friendly staff. Fast efficient service. Gave me two sets of free samples and helped me save money on my monthly contact lenses. Highly recommend this branch.
May 2018 by Adrienne Mason
Unfortunately I could not rate this opticians lower than 1 star. Always cancelling appointments, and many at the last minute. Disappointing service and unhelpful staff
April 2018 by Ronda Brace
I have nothing but good thing to say about this opticians. All staff are friendly and helpful. My two children who both have aspbergers love it here because the staff are so kind. Can't rate it high enough. Thank you.
