December 2023 by Rosie Galbally
Great for such a small location
December 2023 by rizz benamar
Went to boots today to get a prescription and cold and flu tablets but they are shut, they said due to a small leak? Surely they could put a wet floor sign instead of closing the whole store?
December 2023 by Eg Not
The blonde woman behind the counter needs to watch her attitude. Unnecessarily rude and trying to argue with customers.
December 2023 by Carwyn DXi
Don't answer their phone! Ever!!
August 2023 by Elizabeth Mount
Very good service from Hanna and Crew
August 2023 by Jiewei Ma
Disgusting and humiliating experience. I have to speak loud about my last sexual behavior is yesterday evening because the pharmacist didn?t come to me at all. I didn?t receive any support in this pharmacy today. I was supposed to get another long-term contraception pills so I came this noon asking whether I can get one. The receptionist girl said the pharmacist cannot get to me now because she is ?About ? to have lunch break. I should either wait her until 2 pm or came back before 6. I am rushing to workplace so I said I will come after 5. At about 5:30 I arrived and queued after 5/6 people until I have chance to speak to the receptionist ( I spoke to her as long as I arrived but she told me to queue in another queue because I am in the wrong queue.) Finally I can speak to her, she said she can?t sell long term contraception pills without pharmacist communication. While the pharmacist is right behind the counter. I asked her may I speak to the pharmacist lady. She checked with the pharmacist and the pharmacist said she will be occupied until they close. Cool, so I ask whether I can get short term contraception pill( more side effect but I have NO CHOICE. This should be urgent enough. But I can not get the pill because the girl checked again and said the pharmacist is quite busy. During our long conversation, the pharmacist didn?t speak to me, check on me or look at me. I found this experience super humiliating. And now I need to risk having a baby and tons of issues because the pharmacist said she has other customers to deal with before me. While the pharmacist live a great life for not solving an emergent request
August 2023 by Liz M
Very good service from Hanna and Crew
June 2023 by Chris L
Always chronically understaffed. Unreliable if you need to use the pharmacy
May 2023 by Tony Salls
It?s okay.
April 2023 by Hilary O'Shaughnessy
Went today and politely explained as an asthmatic who lives in another city and is visiting at the weekend, that I needed an emergency inhaler. Despite the NHS website making it clear that a pharmacist can issue one, provided they asked who my regular doctor is and recorded it.The pharmacist said no immediately and didn?t ask me how badly I needed it. I?ve had to get an emergency inhaler previously in places and have never been refused. The staff would be advised to research the NHS rules for emergency medication prescription.
April 2023 by Boghetto Benson
Nice customer service. Pharmacist was very helpful
February 2023 by J Maxwell
Why is a city centre boots closing for lunch? It?s a joke,people are on their lunch break in town .?? Super slow service and always just 1 member of staff working with a pharmacist.
January 2023 by N K
A standard Boots store, staff have been great so far.
November 2022 by S O
Arrived to collect a prescription, told to return at 2 the same day as no pharmacist available. Returned at 2 (more time away from work) only to be told pharmacist not back yet. Pharmacist eventually arrived at 2:15, asked for prescription then was informed pharmacy could not access new prescriptions as they don?t have a working smart card. Pretty poor service from this Boots outlet..
September 2022 by Jiogio
They every time make mistakes with my NHS prescription, or forget to order it. They are dangerously careless, avoid them.
