December 2023 by Jamie holland
Extremely rude and lazy staff, very dirty store
December 2023 by Mona????
5th Dec. I was trying to collect my parcel in the store and when I walked in this boots the staffs are having arguments, so I was waiting patiently and then they came to me and ask for my name. I was waiting to show my parcel number, so I tried to check my user name immediately on my phone. Suddenly the staff yelled at me, she said, Look at me!I was really shocked and I am scared, I wonder why she speak in a rude tone with me because I did nothing wrong, I behave well and I have a slight smile on my face. Is that because I am a little Asian girl? So I look easy to bully, they don't need to pay anything so they can yell at me and ordered me to 'Look at them' with no respect. I almost cry and I feel panic, but I can do nothing because I am just a foreigner living alone in this area and they yell at me to let me look at them, I thought maybe it's just some strange social rules in UK, but after I ask my local friend, they say no, they are just being rude and trying to bully me. Say I'm checking my information on my phone, even if I'm really too shy to look at this lady, what did I do wrong?I hope the manager in this store could take care of their staff and check if everything's all right, make sure they are not under pressure or have any severe issues with their body or brain. Try to be as a civilized human being please, don't yell at a customer.
November 2023 by Rachel Peck
Inefficient, sad shop.closes an hour in the middle of the day!
November 2023 by ANN LIGHT
Not the best or most well equipped store but bearing in mind I think that there are a lot of problems in the area they do their best - probably cold do with some investment to make it look more appealing and easier for the staff to work in - I do not go to the pharmacy just to pick up odds and ends and they usually have what I want even if there is not a lot of stock on the shelves
November 2023 by George Jones
Really unorganised in there messed up my prescription really bad. Best bit is never got my prescription in the end after waiting for ever. If I could give 0 stars I would.
November 2023 by Andy Nelson
Using them for first time for prescription direct from my GP (simple one item). They'd had it for several days at least. They had made no attempt to make it up beforehand. Kept me waiting (quiet time) for a full 10 minutes. Really poor service with no courtesy from either the chap who initially "served" me nor from pharmacist who delivered the item. I'll be changing my pharmacy and I won't be going there again.
August 2023 by liv drake
Pharmacist is lovely and gets things done quickly, I always leave feeling a lot calmer and less flustered than when I arrived
August 2023 by gregory palamas
Professional and helpful service. Courteous staff who wouldn't make a condescending song and dance unlike the chemist two doors down when asked a question.
June 2023 by Carol Clifton
On arrival there wasn't any staff on duty they were in the back of the shop. Fortunately the pharmacist who was dealing with a telephone query came to my rescue and was very helpful
June 2023 by Michal Robert ?Michalrp? Pasternak
Dirty location, staff are rude and unhelpful
April 2023 by Rematch 2nd channel
Rude lazy staff, really unhelpful when incorrect number of tablets issued in prescription .
April 2023 by F W
I was appalled by the service I received yesterday from the woman with short hair and glasses. She was unprofessional, rude and patronising when the shop was empty. She immediately made assumptions about the nature of my condition without letting me speak and lectured me like I was a child over the perfectly reasonable yes/no question I asked about how to take the drug safely given my circumstances and she didn't even answer it in the end. It's really unkind and unnecessary to be spoken to by somebody older than you in that way especially when you are just asking for guidance. I never write reviews but I was urged to by my partner who is a medical student who overheard it and thought it was really unacceptable. While waiting for the prescription we had to listen to the pharmacists openly making fun of other customers they had just served.
March 2023 by Ivan Thoru
Not particularly well organised for prescriptions. Maybe understaffed
March 2023 by Gavin Spittlehouse
Good range and quality of products and services. Helpful staff. But dreadfully understaffed with very long wait times.
February 2023 by Teo .H
Very bad at informing public/nhs of unusual closing times, i once had a 111 gp send a emergency prescription here and they were randomly closed and i couldnt pick it up causing me to have to call 111 again.
