The only reason I’m giving this particular Boots a 5 star review is purely due to a male employee assisting myself and daughter to the restroom. This may not seem like a huge deal but after asking a female employee if it was possible to use their toilet, I was denied and I felt forced to declare the fact my toddler is... read full comment
December 2023
The staff (on the pharmacy counter) are very abrupt and treat customers like they are a nuisance - that's if they bother to acknowledge you at all. I waited to purchase pain relief whilst two staff members stood five/six feet away from me, both looked up and saw me and carried on with their conversation. Eventually one... read full comment
November 2023
Person I spoke to on the phone was super rude from the moment they answered the phone. Their whole tone of voice was awful. They were able to help answer my question in the end which was good, but my God.