July 2023 by Lisa Bristol
Avoid at all costs.The last three times I have been to collect my prescription have been a disaster and the rudeness of staff has been unbelievable.When I have been to collect prescriptions they have not been ready despite having put them in at least a week beforehand. Staff reply its not our fault were understaffed rather than apologising for the poor service.Today I was asked to come back three hours later to collect a prescription that was put in as few days ago as they are busy and there are a lot of people ahead of me (despite the chemist being empty). I return for a second time later to be told they are out of stick and I will need to go elsewhere. Not so much as an apology for wasting my time, my fuel and the inconvenience just a rude encounter from the female pharmacist with glasses who is clearly in the wrong profession! I will not be returning to use this pharmacy again!
May 2023 by Stella Jerome
Service very good they will let you know of changes in anything always look after the old and elderly and disabled well done
April 2023 by Lee Antony
Staff are lovely but jesus it takes so long to get to the front of the queue. Also the phone rarely works or is answered. Avoid if you can use a different pharmacy ie not a boots for prescriptions.
March 2023 by Ceri McGuinness
1 star is too much. First and last time using this pharmacy.
February 2023 by Zenab Suna
Very very slow service - everytime i come to pick a prescription up it takes over half an hour to get! Terrible service!
February 2023 by Charlotte Frise
This has got to be the worst chemist out there for customer service. They never answer phone. Every visit in person involves at least a 30 minute wait just to get served. When you do eventually get served they've usually messed something up. I've even been given someone else's medication on one occasion. The staff are obviously woefully inadequate for the number of customers using them. Perhaps employ more qualified staff???
January 2023 by ryan peters
I think 1 star is to much this pharmacy cause me stress and anxiety and anger everytime I go there staff are like zombies don't seem interested stand in Pharisee are very rude argumentative and guarantee you will always be queuing outside without fail it's a waist of life it's like going to a&e time your waiting the main management need to go in and see how it run it needs new staff they are slow cause line's of people out in the cold because they stand behind the desk Putin stickers on rather than serving people it's a joke worst pharmacy I've ever been to if management Reed this sort this out please because it ain't good enough it's 4 word's long how I would describe it get the drift will say one good thing the main pharmacist Barbara I think her name is she is amazing she goes out her way to help she shows compassion and empathy but others who work there just stand there looking like they don't want to be there take forever just serve 1 person hence massive ques out the door as far as people skills go only 1 as it there the other staf don't have none what so ever
November 2022 by Katie Farrell
Never answer the phone!
July 2022 by Mick Mcguckin
Get my scripts here very other month
July 2022 by Allan Newman
Very good
July 2022 by Jackie Lewis
Service is unacceptable, staff sometimes there but aren?t serving. No apparent system which results in unnecessary waiting time.
July 2022 by Tes Beng
An absolute nightmare, every-single-time, I've wasted so much time at this place because I thought it would be convenient to pick up prescriptions next door to the GP...I learned that this assumption was wrong, you'd be quicker picking up your prescription in the centre of Bristol than at this place...the long queues, poorly stocked, and a particular unhelpful blond young woman at the till who everytime serves me with spite...Avoid this place if you can, you are much better off elsewhere to pick up your prescription, this was echo'd by the alternative pharmacy I ended up picking up my prescription from today, they will be my new nominated place..
June 2022 by Ties Beng
An absolute nightmare, every-single-time, I've wasted so much time at this place because I thought it would be convenient to pick up prescriptions next door to the GP...I learned that this assumption was wrong, you'd be quicker picking up your prescription in the centre of Bristol than at this place...the long queues, poorly stocked, and a particular unhelpful blond young woman at the till who everytime serves me with spite...Avoid this place if you can, you are much better off elsewhere to pick up your prescription, this was echo'd by the alternative pharmacy I ended up picking up my prescription from today, they will be my new nominated place..
March 2022 by The Life Of Toffee
This pharmacy doesn?t know how to handle customers here ..People on the queue just waiting to receive the prescription but the pharmacist choose to do something else and let people waiting here .. many elderly people here as well and people who needs to get back to work ..Ridiculous..!!!!
January 2022 by Julia Faulkes
I have used this Pharmacy for several years to provide me with Anti-Epilepsy medication. The staff have always been unfailingly efficient and helpful in providing this important medication and I have never had any problems. In addition, my partner was recently tested positive for Covid whilst staying with me and so couldn't pick up his medication from his home town. Boots at Fishponds, however, were exceptionally helpful and arranged a home delivery of his drugs the next day. We are so lucky to have such an efficient and helpful service at our disposal - much appreciated and many thanks.
