January 2024 by Kim rogers
Staff very helpful. I took advantage of the online Christmas deals , absolutely fabulous
December 2023 by Annie Giles
Clean lots of bargains just not keen on only having one manned checkout q for this was hugev
December 2023 by barry unknown
Brought on line as off with a bad back, wrong goods sent told I had to go to the nearest branch to sort was left waiting at till for over half an hour moved on from till area so nothing left to lean on and no chair offered, in the end had to ask for a chair due to the pain, then told they would have to refund which they did but still charged me for delivery. Not even offered to look for me in store for the items which were for Christmas presentsNot very customer friendly at all
December 2023 by Arfer Minute
Like wilkinsons they always have what you need
December 2023 by Pauline
Not a great Christmas selection this year. Lots of empty shelves. Maybe waiting for more stock? But not like Boots in the past. Very disappointing
December 2023 by Clare Selway
Busy and i quickly popping in to collect the parcel then out.
December 2023 by Kate Townsend
Staff are rude, discourteous and don't listen. It's alarming when customers know the store process more than the assistant reluctantly serving you. Great that Superdrug has opened right next door, let's hope their staff are better trained.
December 2023 by Anna-Marie Turley
I?m a long time customer and ex-employee at Boots Longwell Green. I visited on Sunday 10th December 2023 with my mum who is also an ex-employee with the company, my mum and I were on self-checkout buying Christmas presents and a customer advisor shoved passed me to help my mum out. This type of behaviour is absolutely appalling, I would have never of treated my customers like that as no manners were used and on a whole incredibly rude as I have an injury to my leg which has metalwork in it. I?m not very impressed or pleased - I won?t be coming back again anytime soon and I will be using another store to do my shopping in.
December 2023 by Shaun Edwards
The staff in this branch were extremely helpful I was looking for sun cream in December as I was going away although they didn't have it on the shelf because of the time of year the lady went to the store room and found me me the exact one I was looking for. thank you very much to your staff
December 2023 by Patricia Sweet
Am I invisible? Waited at the pharmacy counter to purchase pain meds while the staff talked amongst themselves (although I was only three feet away from them). Eventually, begrudgingly, and making me feel that I was a nuisance and an inconvenience one of them served me. Do all Boots staff have special training in how to be rude to customers? This appears to be a common trait at Boots pharmacies these days, I think I will be using different companies from now on
December 2023 by Nick Westlake
Only one person on the desk doing prescriptions didn't have time to hang around to get my daughters worm cream so I went to Asda instead where I got it straight away
November 2023 by Sally King
Good range of products. Midnight pharmacy has been helpful in the past.
November 2023 by john Seabrook
Absolutely a disgrace I have been trying to ring pharmacy all day no one answers the phone please sort out trying to sort medication out
November 2023 by Wendi Spiller
Great store, all on one level, easy parking & access. In store pharmacy, very helpful staff.
October 2023 by Pauline Erskine
Really helpful staff.Only downside is self service. Please bring back sales assistants.
