December 2023 by Janette Harvey-worsley
Went for coffee, had to send back it wasn't made up to coffee standards £3.70 for a coffee that tasted like it came out of a machine, told staff the machine needs adjusting on a regular basis ......
December 2023 by Jenny Finch
Over priced. Poor staff didn?t know what they were doing. Seated at a table next to the bar bin and then took 20 mins to take an order.The food was very average.Staff need to be trained properly and whoever the manager was needs to manage the team.Won?t bother going again and wouldn?t recommend it.
December 2023 by Christopher King
Only went in for a coffee .but the foods that was service looked great .i love it .staff are so nice and
December 2023 by Nicholas Wright
NO HOT BREAKFAST AGAIN!!!Sometimes there not even open! They need to make their mind up if there going be a resturant, or just close down, and stop messing customers about!!!
December 2023 by Laura Parrish
Lovely place to eat. Nice breakfast options for adults and kids. Friendly
December 2023 by Jane Payne
It?s a pity I didn?t read previous reviews as we would have avoided.The Carbonara (one of the few items that they were actually serving) was terrible. Scrambled eggs and spaghetti is the only way to describe it. The lovely staff deducted it from the bill and I was offered dipping bread on the house to compensate which was appreciated, but they obviously have not acted on the previous complaints regarding the quality of this dish. Mr Carluccio must be turning in his grave.
November 2023 by JR WW
Have not been to Carluccio?s for a few years, sadly they are not what they once were, the food is bland and poorly served.For a place that charge the amount they do and for the memory of Carluccio himself this should be far better quality in food and service.I would advise you avoid this branch, it?s not working for so many reasons.
November 2023 by Nikki Kennedy
Place was absolutely humming. Lovely friendly efficient staff. Good value. Also had voucher with 50% off
November 2023 by Rebecca Holden
Wouldn't bother, it's like they don't want your money. Told no space (only one chef) and would have to come back in an hour. Stood there and watched plenty of people be seated. Can only think the manager wasn't to keen on a wheelchair being there, as this is the second time we have been turned away. So we headed to waggamama- perfect welcome, friendly, helpful staff- as always!
October 2023 by Alex Botezatu
Lovely place, went there for breakfast. Lots of choices for gluten free. Good money value. They had good deals. The waitress forgot to add the discount but quickly sorted when reminded.
October 2023 by Julie Wheeler
Booked a table via the Carluccio's website for the Cribbs Causeway restaurant, for 5.45pm. Arrived and ordered drinks to then be told around 6pm they were closing early as they had a chef shortage, so we rushed to order.Shared 2 starters, the meatballs and bruschetta. The meatballs were barely warm, so were sent back. The bruschetta was basically tasteless tomatoes on bread, not a hint or garlic and barely any basil. Thankfully the cost was removed from our bill.The mains were OK. However the Chicken Milanese is extremely overpriced for what was essentially breaded chicken (no hint of rosemary in the breadcrumbs), a smattering of rocket and gem lettuce, with 3 halves of baby tomatoes. I would not book another. With every increasing costs, I would rather spend money elsewhere and ensure I am getting the quality I am paying for.
August 2023 by Daniel Bowyer
Ordered a carbonara from Carluccios. And am extremely disappointed. Rather than a creamy egg sauce I received scrambled egg and spaghetti (as I thought this was cheese on top I took a bite and tasted purely spaghetti and scrambled egg). Alongside this the Guanchiale tasted burnt and was hard. A classic Italian dish and an evening ruined. It is barely edible. Surprising for a more up market Italian restaurant. However, upon reading other reviews (as I should?ve done before ordering) recently this particular Carluccios clearly needs a lot of work and better direction to reach the consistency and standards expected at such a price point. I would Avoid. Go to Zizzi or Bella Italia for basic italian food cooked correctly. Even Frankie and bennies is a better option.Edit: tried to salvage this by eating the garlic and mozzarella forcaccia I had ordered and, failing any other description, it tastes like nothing. Tastes as if the olive oil used to coat the bread contains very very little garlic or seasoning of any kind.Only thing I can?t fault is the Coca-Cola Zero I ordered. Thank god they aren?t able to ruin that.
August 2023 by Liv Morgan
A disappointing first visit to carluccios.We popped in for a quick lunch, sat at 11:40 and was happy to wait to order food at midday. We ordered drinks (one coffee, one coke) and it took 25 minutes to arrive. Even after seeing another table receive theirs who ordered after.Shortly after drinks we ordered food, I ordered the chicken milanese burger and my partner the spicy sausage pasta with tomato sauce.Food came rather quickly! However, pretty average, my partners dish with hardly any sauce - it just looked like plain pasta with sausage. My burger was OK, however half way through found quite a big bone, quite odd after googling this should be a flat fillet? either way - these things happen.Our waitress was quite quiet but seemed friendly, however did not have a check back on our meal.When being cleared picked up the bone and popped it on the plate without comment? I did then mention before she walked away that this was in my burger. Not really acknowledged and didn?t see further comment to the manager.Asked for the bill which was given promptly, but was then left sat there for a while waiting for payment so we went up to another waitress to pay ourselves. Not ideal service considering the wait was noticed PLUS the bone in food?Not sure if service is included and wasn?t put on as a reflection on the bill but we had no further comment or a goodbye. Real shame!
August 2023 by NickiBodders393
My partner and I were shopping in the Mall and needed a quick bite to eat for lunch. We were seated quickly and offered menus for normal and gluten free meal options. Our drinks came very quickly and the mocktails were really tasty. The waitress advised due to requiring gluten free meals, the manager had to come and take our order. Within a few minutes, the manager had taken our orders. Our meals arrived really quickly and were so good. I had a gf chicken and mushroom risotto, and my partner had gf seafood pasta - both were full of flavour. We could pay for our tab easily via the QR code on the table. I would recommend this restaurant to all.
August 2023 by Mona Faraji
Lovely hosts lovely
