March 2024 by Matt Kelland
This is why Gloucester Road needs a Wetherspoons
March 2024 by Tyler Tuncer
I visited this establishment on 9/3/24 at 1:45pm. When I stepped fourth Into the haven I was greeted by Rachel, the barista sent by the lord. I ordered a scrumptious hot choccy, which she painstakingly concocted with her hands. This sweet nectar changed my brain chemistry with it's luxurious properties.
December 2023 by Chloe Parker
Had an excellent experience at costa today, a delicious gingerbread oat hot served by a friendly young lady Rosie. Will definitely return ??
December 2023 by Bryony Rayworth
Got the festive Terry?s chocolate orange hot chocolate made by the lovely Rosie, who made our experience 10/10. Thanks for the recommendation!
August 2023 by Suzi Bond
Very quiet when we came in on Monday mid morning for a hot chocolate and toastie. Slight disappointment that they didn't have any tea cakes. However, it is in a good location - on Gloucester road. Nice vibe too
July 2023 by Gary Hill
Called in at the drive through. It used to be good but latest experience Says different. It wasn?t particularly busy but the staff weren?t specially rude but seemed unhappy, not engaged and certainly not welcoming. But the real problem is they gave me the wrong coffee. Clearly mixed up my order with someone else?s. As it?s a drive through it?s a bit difficult to take it back. They did get the bacon bap right. But where has the bacon gone costa? Mine looked nothing like the picture. So overall the experience was poor.
June 2023 by Steuart Kingsley-Inness
2017Excellent coffee but management over the last year has been abysmal. Good staff many of whom left as a result. Don?t go there expecting food as they might have it then again, usually, they might not. Considering they are alongside 4 other outlets selling similar products you would expect them to raise their game but sadly no! Not recommended!??.2023 and nothing has changed!! Staff are great and the coffee is excellent but half the time there?s no food available and the atmosphere is terrible. I?m convinced that management just don?t give a toss. Which is ridiculous considering that there are now 5 other outlets for coffe within 100 yards!C?mon Costa sort it out ?
June 2023 by Raspberry
Always found this Costa weirdly eerie, hardly anyone in here as most opt for independent coffee shops up the Gloucester road I assume. I've had friends complain before about service or cleanliness but I don't have this issue as frequently.Wheelchair accessibility: The main seating area is up some stairs
June 2023 by Amelia
Always found this Costa weirdly eerie, hardly anyone in here as most opt for independent coffee shops up the Gloucester road I assume. I've had friends complain before about service or cleanliness but I don't have this issue as frequently.Wheelchair accessibility: The main seating area is up some stairs
April 2023 by David Foale
Friendly staff with a large seating area up a few steps.
January 2023 by Helen W
The two baristas were really friendly and one offered to carry my tray of drinks and food to the table - very thoughtful as I was carrying several bags and had to go up several stairs. Food and drink were the usual good standard. A nice atmosphere.
January 2023 by Susan Kolanko
The pot of jam which I purchased for the croissant was out of date which I only realised after I had eaten it when I thought it was a funny colour!!
December 2022 by JM A
Been coming to this place for and I will always remember friendly service and normally seating area free.
October 2022 by Cornell Campbell
Another favourite place due to the staff, lady who works in there is lovely. Local people always seem to stop and chat with me and set my week off well.
July 2022 by Ashley Read
Awful service. Was made to wait 10mins for another customer to find more money for his order. To then only have another customer step in front of me and be served and not told to wait. Very poor customer service