February 2024 by Lilo
After the switch of the location, the chemist now runs slow as ever, I went in there Friday with my dad for medication for him and was told that it wasn?t ready and was told to come back on Monday as it should be ready then. We waited until Monday and went down to the chemist again and was told the same thing again that it wasn?t ready and they would get it delivered . And for the past two- three days was told that it?s wasn?t ready yet . Me and my dad went in there today and was told that they are out of stock even though they told my dad on Monday that it would be delivered. This chemist is absolutely useless. They have no sense of urgency. They kept on keeping my dads hopes up for nothing and now my dad has to suffer in pain from this chemist. They have also mixed up my dads important pumps and given him the wrong ones for his disability. They have also given him the wrong tablets as well. The chemist is absolutely awful and if anyone is think of getting tablets from here. Get ready to wait for weeks for it. In my opinion I believe that no one should have to wait so long for their tablets as well as the ones that help your disability.
February 2024 by karen paul
If there was a minus option I'd be giving a minus score! They can't get repeat prescriptions done in a timely manner. The amount of times i am told can't find it is a joke! As i am writing this i am waiting for a prescription that was put in 2 weeks ago that they can't find on system even with ref number from GP!They never answer the phone my call log relects this. I could go on but it wouldnt change the chaos!
February 2024 by SWATI DAS
Very poor dealings with patients. Many times not keeping important medicines. It closed 6 o'clock even it's written in online 9 o'clock .
February 2024 by Chris Hough
Never answer telephone.Tried 13 times and no answer dont go there.Still trying 5 days later 68 times I've rang and still no joy.
February 2024 by Lynette Legg
Been in several times to pick up a prescription and it?s never ready. Ended up going back to the doctor to get my prescription to go elsewhere.Not the first time it?s happened.
February 2024 by seshu kumar
We are not happy at all with this pharmacy in all aspects.
December 2023 by Luiz Correia
Says it's open Sunday but is not. Traveled 40 minutes for nothing in basically an emergency situation In need of a medication. Very irresponsible with incorrect opening and closing schedules advertised. NEVER CONSIDER THIS PLACE AS AN OPTION FOR BUYING YOUR MEDICATION.
December 2023 by Alice Rennie
NEVER opens late anymore when they are supposed to and never make any attempt to make this apparent. As one of the few late night pharmacies in Bristol this is very frustratingThis is a pharmacy that is associated with the NHS out of hours pharmacy service- hopefully they're not receiving money for a service they don't provide
December 2023 by Hurricane Jaycob
It?s a shame you can?t give zero. This place is awful for prescriptions! Even important medications take days to do! So many staff yet none of them seem to know what is going on. This is not just a review from a one time experience. This is happening everyday.
December 2023 by Zer0
Closed early 7pm today on a Wednesday when online it says open and has a sign saying open till late
September 2023 by jfielding95
Awful service. One day says they're open and they're not with noone inside. Next day say I can't pick up from them and have to go across the road (which was visibly closed) to which the guy just said "yeah..."
September 2023 by Fiona Shires
Since moving premises everything seems so slow, no sense of urgency from the staff. Went to collect a repeat (as I have for years now), told I'm not on their system and my details get written on a scrap of paper and put in a basket. No explanation as to why, how long it might be. Nothing. 35 mins later I get given my prescription. Given up on them now, moving elsewhere
August 2023 by Kia W
Used to be really quick. Nowadays prescriptions are never ready, even after waiting 9 days post ordering them. Very slow service and hardly ever have everything in stock. The only positive is that the staff are friendly.
August 2023 by Theodore Payne
They never answer the phone. I have called countless times over the last year and not once has someone picked up the phone. They also don't stay open until 22:00. Ridiculously bad chemist
August 2023 by Jen E
After a stressful few days trying to sort out my Mum?s prescription for multiple medications, Karen went above and beyond to make sure she got the medication that was needed. Thank you so much. Only deducting a star because you can never get through on the phone! Thanks so much for your help.
