Brought parcels using online service 'download your barcode and show this to the shopkeeper at any of our 3,500 ServicePoints'. Was turned away as 'it's not our barcode' :( even the specific instructions next to the barcode meant nothing to the shop manager and he refused to try.. Potentially, a staff training issue, but... read full comment
From DHL Express Service Point (WHSmith Whiteladies Clifton)
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