January 2024 by Gemma Coombs
Top service from Steven. Very helpful and informative. Looking forward to receiving my new mattress next week! Will definitely be back to order my children's mattresses very soon
December 2023 by James Hooper
Was looking to purchase a bed at this store. A specific ottoman bed was advertised at £1,099, when attempting to purchase the bed I was told that the price is for the static version and not the ottoman, an additional £200 would be required. There was no mention of this on the price display that was on the bed at all. This is clearly a misleading sales tactic that Dreams has opted for. The least you can expect is for the price to reflect the product that is on display, not a different product.
December 2023 by Judy McDonald
A good all round experience. Dan, the sales assistant, was very helpful. He was very thorough explaining the many differences between mattresses and allowed us plenty of 'alone' time to try out and narrow down our choices. Thank you.
December 2023 by Louisa Smith
Helpful, friendly and knowledgeable staff. We were able to get exactly what we wanted and they took the time to understand our needs. Shout out to Dan who was brilliant!
November 2023 by Abdul Hassan
Had a fantastic experience at Dreams in Brislington yesterday - Dan who dealt with us went above and beyond and was knowledgeable and personable throughout our visit despite being the only employee on the shop floor! Highly recommended :-)
November 2023 by Leslie Phelps
Excellent customer service throughout process delivered by Dan and ably assisted by Jen, whole process of selecting the bed and mattress we wanted was fully delivered professionally including showing us the demonstration on the mattress selector.
October 2023 by Alex Spence
We had such a fun and lovely experience mattress shopping. Jen was incredibly knowledgeable and friendly, and turned something that seemed a bit overwhelming/confusing, into a well-guided tour towards the perfect mattress. She respected our budget but we were so impressed with our tailored options, that we happily spent a little extra for the mattress of our dreammmsss. Thanks a million!
October 2023 by Nicola Lovell
The attention and detail from the staff at this branch are 5 star, we have ordered twice from this store now with the past years, would highly recommend. On this occasion Jennifer was 5star, she is a credit to the store, she made us welcome, very informative and friendly lady.
October 2023 by Sheila Cowling
I was very impressed by Jennifer who helped me choose a mattress. She was not at all pushy but very knowledgeable and answered all my questions. I'd have no hesitation in recommending Dreams to anyone.
September 2023 by Malik Gibbons
Brilliant experience. They have a diagnostic bed for scientifically figuring out the ideal bed options for you. The team was friendly and helpful. They had a little problem with stock levels in the computer that held up my purchase for several minutes, so they gave me a 5% discount! No complaints from me! Very glad I started shopping for my bed there. I didn't have to bother going anywhere else. Highly recommended!
September 2023 by Katy Staples
Dan was extremely helpful and I enjoyed being lulled and massaged by Stacey ( technical dream machine which is voiced by Joanna Page who plays Stacey in Gavin and Stacey). The service offered was friendly and helpful. Made a purchase - just hope for the sake of my shoulder and hip that Stacey and Dan made the right recommendations!!!
September 2023 by Bob Screen
Reece was really helpful helping us choose an appropriate mattress for us. He is very knowledgeable and helpful without any 'pushy salesman' vibes. Defo ask for Reece when you go in store.
September 2023 by Ellen Ellis
My thanks go to Jen and Steve at Dreans Brislington Bristol for their customer service when purchasing my new adjustable bed they went beyond to ensure I got my perfect bed but also for their knowledge and great customer interaction I will definitely recommend this Bristol store.
September 2023 by Melanie brady
We just purchased our new mattress, We were looked after by Reiss who was very professional & gave us lots of advice to help us pick the best mattress for our needs . Would definitely recommend this store .
August 2023 by Shantel B
A great experience in your store over the weekend. Jen really took the time to help us and go through in great detail the difference in mattresses and bed frames for our needs. Literally hours passed so fast and made a lovely purchase we are looking forward too now :)
